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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 2 outdoor pools, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools
Exterior
Beach/ocean view
Interior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • 159 apartments
  • Daily housekeeping
  • On the beach
  • 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Fitness centre
  • Children's pool
  • Room service
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is 14.000.234 ₫
14.000.234 ₫ total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
Hairdryer
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Standard With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

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Restaurant

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (1014)
The price is 22.083.282 ₫
22.083.282 ₫ total
includes taxes & fees
5 Dec - 6 Dec
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma

About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.1 km
  • Puerto Morelos Beach - 16 min drive - 15.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.1 miles/30.7 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive features a free kids' club and puts you within a 10-minute drive of Cirque du Soleil Boutique at Vidanta Riviera Maya. You can visit the spa to be pampered with deep-tissue massages, body scrubs or aromatherapy. 2 outdoor pools and 2 poolside bars are on site, and apartments offer nice touches such as free minibar items and Jetted bath. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

American (Sign language), English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Manicures and pedicures
  • Deep-tissue massages
  • Hot stone massages
  • Aromatherapy
  • Body scrubs
  • Reflexology
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Dining

  • 2 poolside bars
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided
  • Day bed

Bathrooms

  • Bath or shower
  • Hydromassage shower head
  • Jetted
  • Slippers
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Soap
  • Free toiletries
  • Shampoo

Entertainment

  • 30-inch smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Restaurant dining guide
  • Banquet hall

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.

Also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Is there a pool at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive?
Check-in start time: 2:30 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and nearby?
Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive has 2 poolside bars, a spa and a fitness centre, as well as a picnic area and a garden.
Does Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive have private hot tubs?
Yes, each apartment has a jetted bath.
Does Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive have any outdoor private spaces?
Yes, each apartment features a balcony.

Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mi esposa, mi hija y yo tuvimos recientemente el placer de alojarnos en Generations Resort, ¡y no tengo palabras para describir mi experiencia! Desde el momento en que llegamos, todo el personal hizo todo lo posible para que nuestra estadía fuera excepcional. El resort en sí es hermoso, con vistas impresionantes y comodidades de primer nivel, pero es realmente el personal el que lo hace brillar. Quiero agradecer especialmente a Brian, Luis y Alex, quienes fueron nuestros meseros durante nuestra estadía. Su atención, calidez y profesionalismo fueron excepcionales. Siempre nos recibieron con una sonrisa, recordaron nuestras preferencias e hicieron que cada comida se sintiera como una ocasión especial. Su dedicación a brindar un servicio excepcional no pasó desapercibida y realmente mejoró nuestra experiencia en el resort. En general, el equipo de Generations Resort superó nuestras expectativas en todos los sentidos. Si está buscando un lugar donde se sienta bienvenido, cuidado y mimado, este es el lugar. ¡Estamos ansiosos por regresar! ¡Gracias a todos en Generations Resort, especialmente a Brian, Luis y Alex, por hacer que nuestra estadía fuera inolvidable!
Aaron, 4-night family trip
Verified Expedia guest review

8/10 Very good

The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia, 5-night family trip
Verified Expedia guest review

6/10 Good

Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
HEATHER, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine, 4-night family trip
Verified Expedia guest review

6/10 Good

The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.
Jason, 5-night family trip
Verified Expedia guest review

8/10 Very good

Gabriela, 1-night trip
Verified Travelocity guest review

4/10 Fair

Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Gregory, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
YHUNDRA, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall satisfactory
yasmin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian, 3-night family trip
Verified Expedia guest review

4/10 Fair

Came this week for a wedding. They had weddings daily and multiple of them. This resort is super small. They would have parties/receptions at night and it would be loud music all night till at least11-12am. All rooms surround the pool. Music played all day there. There was no true peace and relaxing unless it was the beach. But they have So much concrete and sand bars that you can’t even enjoy the water nor can you even get in without stepping on rocks there was hardly anybody who was able to enjoy the beach water. No ocean swim at all. The food was subpar. The breakfast buffet was ok but lunch and dinner The portions were extremely small, literaly they gave me a third of a corn on the cob, about 8-10 fries and 4 tiny ribs with hardly any meat. and the drinks were watered down unless you asked for more alcohol. If it wasn’t for us being able to use El Dorado’s restaurants, we would not have had any decent dinners. The wedding dinner was much nicer go figure they paid more. The front entrance lobby is very mediocre. There’s not a great welcome there. It does not feel like paradise when you arrive. The one great thing was the staff. This place needs a total overhaul.
Nicole, 4-night family trip
Verified Expedia guest review

8/10 Very good

JAMES DANIEL BASTIAN, 7-night trip
Verified Expedia guest review

4/10 Fair

Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Jennifer, 7-night romance trip
Verified Expedia guest review

6/10 Good

We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Angelica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Shannon, 2-night trip
Verified Expedia guest review

4/10 Fair

Tim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The dedication and warmth of the Generations Riviera Maya staff truly make the experience. We dined every morning at the Chef's Market and were warmly greeted by the team and provided everything from mimosas (refills without asking!) to delicious cuisine. On days when we woke up especially early but not quite ready to dine, they happily supplied delicious lattes to sip and enjoy. Similarly, the teams at the Palms and Jade Restaurants were equally accommodating. A special shout out to our server Daniel at the Haab restaurant and Chef Sanjeev for a remarkable meal. It may be odd that our favorite meal in Mexico was Indian fare, but it truly was delicious! The resort also hosts a lovely Mexican themed night with a pinata crafted by the Kids Club staff and a talented mariachi band. A particular stand out of our four night experience was with the Eko Kids Club. Angie, Wendy, Xio, and Sharon provided fun, engaging activities including face painting, crafts, treasure hunts, and baking. When given the choice to continue enjoying the neighboring Aqua Nick water park or heading to Kids Club, our son emphatically requested Kids Club! We are so grateful to the team for making our son's vacation particularly special! It also afforded us a chance to explore to the two neighboring adults-only properties. Our room attendant Alma along with the evening staff ensured our room was refreshed each morning and at turn down. Thanks for a lovely trip!
Desiree, 4-night family trip
Verified Expedia guest review

6/10 Good

Francisco, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Rigoberto, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I checked in on a Sunday with three small children and was quite shocked at how limited this resort was. The pool was cold, the beach was not swimmable due to seaweed and rocks and there were no activities at all our first day. Since there was absolutely nothing to do and no one around we went to Aqua Nick, which was great. Upon our return we had dinner at Jade and told them upon arrival about my son’s sesame allergy. I ordered according to the menu (only a few items listed sesame as an ingredient). Upon delivering the food to the table the waiter informed us that “everything” had sesame in it. I’m sure every parent reading this can imagine how well that went down with my two year old son when presented with a table full of food he wasn’t allowed to eat. The room was spacious and beautiful. However, the drain in the shower was clogged and completely flooded the bathroom, soaking everything in its path. When we went down to the pool there were leftover dirty cups littered everywhere from the night before. The kids activities started an hour and a half later than written on the schedule, with no acknowledgement. But the worst part was despite asking three (3!) times for them to order me transportation to the airport, upon check out I sat there with the three kids for 35 minutes waiting for a cab to arrive that no one had ordered. When I finally asked if that wait was normal, they casually told me no one had called anyone. Top that off with the fact that the cab charged me $95
Natalie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

very nice
Harlan, 5-night romance trip
Verified Expedia guest review