At the heart of Jerusalem, Waldorf Astoria Jerusalem offers a luxurious retreat. Relax at the rooftop terrace, indulge in Mediterranean cuisine and garden views at one of three restaurants or unwind with a hot stone massage and other spa treatments. With free in-room WiFi, an indoor pool with a lifeguard on site and helpful staff that guests rave about.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Airport transfer
Pool
Electric vehicle charging point
Connecting rooms available
Non-smoking
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Indoor pool
Rooftop terrace
Fitness centre
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
In-room childcare
For families (6)
Free cots/infant beds
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
Premium TV channels
The current price is 13.970.409 ₫
13.970.409 ₫
13.970.409 ₫ total
includes taxes & fees
17 Mar - 18 Mar
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for King Deluxe Room
King Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
40 sq m
Sleeps 3
1 King Bed
View all photos for King Grand Deluxe Room
King Grand Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
42 sq m
Sleeps 3
1 King Bed
View all photos for Twin Deluxe Room with Balcony
Twin Deluxe Room with Balcony
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
40.0 sq m
Sleeps 2
2 Single Beds
View all photos for King Superior Room with Balcony
King Superior Room with Balcony
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
38 sq m
Sleeps 2
1 King Bed
View all photos for Twin Superior Room
Twin Superior Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
38 sq m
Sleeps 2
2 Single Beds
View all photos for Twin Deluxe Room
Twin Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
40 sq m
Sleeps 3
2 Single Beds
View all photos for Ambassador Suite
Ambassador Suite
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
75 sq m
City view
Sleeps 2
1 King Bed
View all photos for Twin Grand Deluxe Balcony - High Floor
Twin Grand Deluxe Balcony - High Floor
Highlights
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
42 sq m
Sleeps 3
2 Single Beds
View all photos for Twin Grand Deluxe Room
Twin Grand Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
42.0 sq m
Sleeps 3
2 Single Beds
View all photos for King, Deluxe Room, 1 King Bed, Balcony
Church of the Holy Sepulchre - 13 min walk - 1.1 km
Western Wall - 17 min walk - 1.4 km
Machane Yehuda Market - 18 min walk - 1.6 km
Getting around
Tel Aviv (TLV-Ben Gurion) - 53 min drive
Jerusalem Biblical Zoo Station - 19 min drive
Jerusalem (JRS-Malha Railway Station) - 20 min drive
Jerusalem Malha Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
Luciana - 3 min walk
King's Court - 1 min walk
HaMiffal - 2 min walk
Joy Bistro - 3 min walk
Mian Noodles - 3 min walk
About this property
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem features a rooftop terrace and puts you a short five-minute drive from Al-Aqsa Mosque and Western Wall. You can visit the spa to be pampered with deep-tissue massages, body scrubs or reflexology, and The Palace, one of 3 restaurants, serves Mediterranean cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff.
Languages
Arabic, English, French, Hebrew, Russian
At a glance
Hotel size
226 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (ILS 60 per day; includes in/out privileges)
On-site valet parking (ILS 20 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
Private dining
Free daily reception
24-hour room service
Travelling with children
Childcare in room (surcharge)
Lifeguard on-site
Working away
Business centre
Meeting rooms
Computer station
Conference centre (14747 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Library
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
DVD player
46-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Memory-foam mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
The Palace – This restaurant specialises in Mediterranean cuisine.
The Kings Court – This restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace – This restaurant overlooks the garden and specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for ILS 500.0 per day
Airport shuttle service for children up to age 2 costs ILS 250 (one-way)
Parking
Self-parking costs ILS 60 per day with in/out privileges
Valet parking costs ILS 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem
Frequently asked questions
Does Waldorf Astoria Jerusalem offer free cancellation for a full refund?
Yes, Waldorf Astoria Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waldorf Astoria Jerusalem?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Waldorf Astoria Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Waldorf Astoria Jerusalem?
Yes. Self-parking costs ILS 60 per day. Valet parking costs ILS 20 per day. Electric car charging is available.
Is an airport shuttle service offered by Waldorf Astoria Jerusalem?
Yes, an airport shuttle is available. The charge is ILS 250 per vehicle one-way.
What are the check-in and check-out times at Waldorf Astoria Jerusalem?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Waldorf Astoria Jerusalem and nearby?
Waldorf Astoria Jerusalem has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Waldorf Astoria Jerusalem?
Yes, there are 3 on-site restaurants, featuring Mediterranean cuisine and garden views.
Does Waldorf Astoria Jerusalem have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Waldorf Astoria Jerusalem like?
Waldorf Astoria Jerusalem is in Jerusalem City Centre, a short 17-minute walk from Western Wall and 18 minutes' walk from Al-Aqsa Mosque.
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Waldorf Astoria Jerusalem Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Feb 2025
Hotel 5 stars
Magnifique
JOhann
JOhann, 2-night trip
10/10 Exceptional
5 Oct 2024
Staff was professional and courteous. Food was exceptionally delicious. Highly recommend. 5 Stars
Verified traveller
3-night trip
10/10 Exceptional
5 Dec 2022
Excellent place to stay
benhoor
10/10 Exceptional
2 Aug 2022
Beautiful hotel great location
Renee
Renee, 1-night trip
10/10 Exceptional
23 Jun 2023
Beautiful property and excellent staff.
Jose
Jose, 2-night trip
10/10 Exceptional
21 Jun 2024
Jerusalem Mamila
great location and stuff
oded
oded, 2-night trip
10/10 Exceptional
2 Jun 2023
Probably the best hotel in Jerusalem. Will definitely stay again
Alexander
Alexander, 2-night trip
10/10 Exceptional
3 Jul 2022
Great place
Asaf
Asaf, 1-night trip
8/10 Very good
18 Sep 2022
Nice hotel
Martin
Martin, 1-night trip
10/10 Exceptional
15 Jul 2023
Great hotel
Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return
Eitan
Eitan, 1-night trip
10/10 Exceptional
29 Jul 2024
Nice, clean
Levi
Levi, 1-night trip
10/10 Exceptional
3 Jul 2023
The location is perfect to walk to old Jerusalem
The property is beautiful and clean and comfortable
The food is amazing
The spa is great
The staff is extremely helpful and nice
Love it
lilia
lilia, 5-night trip
10/10 Exceptional
25 Jun 2023
We had a great time
Igor
Igor, 1-night trip
10/10 Exceptional
19 Aug 2023
Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
22 Jul 2023
Excellent Property
Rewal
Rewal, 5-night trip
10/10 Exceptional
15 Feb 2023
Well worth the stay at this hotel
We had a very comfortable stay, the service was excellent. I am not sure why there were critical reviews against this hotel.
Verified traveller
4-night trip
10/10 Exceptional
17 Jan 2024
Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Maayan
Maayan, 1-night trip
10/10 Exceptional
2 Sep 2022
Gorgeous hotel, built to the latest standards. Amazing customer service.
IGOR
IGOR, 2-night trip
10/10 Exceptional
10 Aug 2023
Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food.
Thanks for upgrading room and additional bed for my daughter.
And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
PENGFEI
PENGFEI, 2-night trip
10/10 Exceptional
16 Dec 2023
Real quality
Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb
Aaron
Aaron, 1-night trip
10/10 Exceptional
25 Feb 2023
Always great!!!!
We always have an amazing time at the Waldorf Astoria!!! Everything is great! Food, Service, Room and Caring attitude!
We look forward to coming back this summer!
Susan
Susan, 2-night trip
10/10 Exceptional
27 Aug 2023
We had a super fantastic stay. The Israeli-style breafast is out of this world! I've never seen anything like it!!! We highly recommend Waldorf Astoria Jerusalem!!! This was our second time back!!! :)
Miri
Miri, 2-night trip
10/10 Exceptional
30 Jun 2023
concierge was awesome
Bruno
Bruno, 6-night trip
8/10 Very good
20 Jun 2023
very nice
MENACHEM
MENACHEM, 2-night trip
2/10 Poor
9 Nov 2024
Horrible experience
Hotels.com didn’t inform in the receipt that tax will be charge at the hotel, nor when the guests arrive, but in their departure.The spa took an order and my credit card I asked to pay from it, in the departure they ask to charge the guest, which all the order was a gift and pay by me. Was great disappointment and embarrassing and misleading have the guests ask to pay things that shouldn’t be. I order a cake birthday extra which was expensive and not tasty. Beside good breakfast noting to mention for excellent . Will not visit again, nor do order in local hotel.