6/10 - Tốt
07/03/2026
The rooms on our floor had just been painted and the wall paper in the halls had just been renewed. The bathroom still had mold around the edges of where the walls meet with tile. I had to request a set of sheets for the fold away sofa bed who had obvious stains in cushions and a mattress that was well worn. Not enough towels, silverware, or cleaning supplies for keeping eating utensils and dishes clean. The hallways were still under renovation when we were assigned a room late after allowed room check in. I was never offered any options when I had arrive 2 hrs before check in time. Meaning holding a better room should have been nice. The room was way over priced but I get it take advantage while it was Grand Prix weekend! When confronting main desk with there short falls in a respectful but straight forward manner their answer was to give me more points for my stay! Not real happy with room at all! Only saving grace I was not there 90% of time. Less I forget only one remote for two TVs, that only got 2 and 1/2 channels. TVs problem resolved next day.
John
John, nghỉ 4 đêm cùng gia đình
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