We had a pleasant experience during (13 - 17 June 2016) our stay in this hotel. They had arranged a car with a driver for IDR 550,000 for a time duration of 12 hours for visiting Mendut Temple and Monastery, Borobudur Temple, Prambanan Temple, and Ratu Boko.
We had pre-arranged a taxi for going to the Airport while returning, but the taxi driver did not turn up at 5.00 AM. On our request, the reception staff came to our rescue and quickly arranged a taxi for our return trip. It was a great help.
Besides, the reception staff had packed our breakfast nicely early in the morning.
The exemplary customer service provided by the staff, such as Triyoko, Bianca, Rengga and Lia is commendable. The housekeeping staff and the staff in the restaurant were cordial and hospitable. ALL of them deserve our sincere appreciation.
We would certainly consider to stay in this hotel during our next visit.