This hotel is in a fantastic location, which was essential for us. Close to the huge Shinjuku station, and with a local line literally steps from the entrance. Everything you could need (convenience store, coffee, food, fruit shop, pharmacy) at your fingertips. We often just went for a stroll and had so much to see and do nearby. The beautiful National Garden being around the corner was a great escape from the business of Tokyo.
The area becomes a bit of a nightclub hotspot on weekend evenings, which is great if that’s your style - personally wasn’t ours, and we didn’t love the lively party-goers stumbling around, but thankfully there were no noise issues. In the heart of a big LGBTQIA+ district so inclusive venues galore.
Unfortunately our room had an overwhelming smell of cigarettes, that didn’t go away for our 6 nights despite having the window open and aircon on throughout. Made for quite an unpleasant time in our room - luckily we weren’t there much! The rooms are very small (typical for Tokyo) and quite dated. The elevators are frustratingly busy (no ones fault, just a busy place!) which can mean >5 minute wait times at popular hours.
Fantastic onsen, which was a “must have” for us. All staff we met (reception/house keeping) were delightfully friendly, spoke great English, and were willing and wanting to help.
So many great aspects, but the stench of the room really put us off and would make me hesitate recommending to a friend.