Experience the upscale charm of Alteza Polanco, where a warm welcome awaits near Plaza Polanco. Unwind in the outdoor treatment areas or enjoy a meal at Restaurante. With free in-room WiFi, luggage storage, and helpful staff to aid your stay.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Spa
Parking available
24/7 front desk
Gym
Laundry facilities
Main amenities (12)
70 smoke-free apartments
Daily housekeeping
Restaurants
Breakfast available
Fitness centre
Self parking
Room service
Spa services
Massage/treatment rooms
Meeting rooms
Airport shuttle
Terrace
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is 4.132.267 ₫
4.132.267 ₫
4.938.059 ₫ total
includes taxes & fees
22 Feb - 23 Feb
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Master Suite, 1 Queen Bed, Interior View
Master Suite, 1 Queen Bed, Interior View
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
43 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Queen Bed, Exterior View
Suite, 1 Queen Bed, Exterior View
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
31 sq m
1 bedroom
City view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Espresso maker
Cable channels
30 sq m
Studio
Sleeps 4
2 Double Beds
View all photos for Junior Suite, 2 Double Beds
Junior Suite, 2 Double Beds
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
38 sq m
1 bedroom
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 Queen Bed
Deluxe Room, 1 Queen Bed
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Espresso maker
Cable channels
28 sq m
Studio
Sleeps 2
1 Queen Bed
View all photos for Junior Suite, 1 Queen Bed
Junior Suite, 1 Queen Bed
Highlights
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Microwave
29 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Master Suite, 1 Queen Bed, Exterior View
Centro Citibanamex Convention Center - 6 min drive
Getting around
Benito Juarez International Airport (MEX) - 33 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
Mexico City Fortuna Station - 9 min drive
Tlalnepantla de Baz Station - 14 min drive
Tultitlan Lecheria Station - 16 min drive
Polanco Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
La Casa de Toño - 3 min walk
Sandwiches de la Combi - 2 min walk
Vips - 1 min walk
Tierra Garat Blas Pascal - 1 min walk
Starbucks - 4 min walk
About this property
Alteza Polanco
Alteza Polanco puts you in a great location, within a 15-minute walk of Antara Polanco and Avenida Presidente Masaryk. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness centre and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Property size
70 apartments
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (USD 10 per night)
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Pool/Spa
Massages
Spa services
2 treatment rooms
Deep-tissue massages
Sports massages
Outdoor treatment area
Internet
Free WiFi
Parking and transport
Covered self parking on site (USD 10 per night)
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay for free (see details)
Restaurants on site
Restaurante
Food and drink
Espresso maker
Dining
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person
1 restaurant
Room service available
Bedrooms
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Shower
Hairdryer
Towels provided
Free toiletries
Entertainment
40-inch flat-screen TV with cable service
TV in a common area
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Desk
Conference space (474 square feet)
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Safe at front desk
In-room massages
24-hour front desk
Location highlights
In the shopping district
In the entertainment district
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
70 rooms
8 floors
1 building
Built in 2014
Romance packages available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.
Dining
Restaurante – On-site restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 21 per person
Airport shuttle service is offered for an extra charge of USD 70 per vehicle (return)
Parking
Covered self-parking costs USD 10 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza
Frequently asked questions
Does Alteza Polanco offer free cancellation for a full refund?
Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alteza Polanco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Alteza Polanco?
Yes. Self-parking costs USD 10 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Alteza Polanco?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle return.
What are the check-in and check-out times at Alteza Polanco?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Alteza Polanco and nearby?
Alteza Polanco has a fitness centre and spa services.
Are there restaurants at or near Alteza Polanco?
Yes, there's an on-site restaurant, Restaurante.
What's the area around Alteza Polanco like?
Alteza Polanco is a short 11-minute walk from Antara Polanco and 11 minutes' walk from Avenida Presidente Masaryk.
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Alteza Polanco Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Nov 2024
Great stay for business and shopping!
AIBI
AIBI, 5-night trip
10/10 Exceptional
23 Oct 2024
Nice hotel
Peter
Peter, 1-night trip
10/10 Exceptional
19 Nov 2024
Staff was very friendly and helpful will definitely be back
Luis
Luis, 6-night trip
10/10 Exceptional
29 Oct 2024
Very nice, quiet location. Nice rooms
Maria
Maria, 5-night trip
8/10 Very good
6 Oct 2024
Good location, big rooms, good reception service.
Yevgen
Yevgen, 3-night trip
10/10 Exceptional
28 Oct 2024
Friendly staff. Room was clean, and everything close by.
Dinara
Dinara, 2-night trip
10/10 Exceptional
28 Oct 2024
People are extremely friendly and helpful
Michael
Michael, 5-night trip
10/10 Exceptional
20 Sep 2024
A good place to be. The staff are nice, warm, friendly and helpful.
RAYMOND
RAYMOND, 5-night trip
10/10 Exceptional
6 Nov 2024
It was very fine, the only thing I would change is to make a better buffet at breakfast, with more variety
Bernardo
Bernardo, 1-night trip
10/10 Exceptional
8 Dec 2023
Good place to stay
Javier
Javier, 1-night trip
10/10 Exceptional
31 Oct 2023
Very comfortable beds , very clean and breakfast also very good .
Enjoyed our stay there
Susana
Susana, 4-night trip
10/10 Exceptional
18 Feb 2023
Excellent hotel and location!!
andres
andres, 1-night trip
10/10 Exceptional
28 Jun 2024
It is a nice well located hotel in the Polanco Corporate Area.
Samuel
Samuel, 4-night trip
6/10 Good
26 Oct 2024
This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Martin
Martin, 3-night trip
10/10 Exceptional
27 Mar 2024
Great Hotel, staff and service
Samuel
Samuel, 3-night trip
8/10 Very good
14 Mar 2024
It was clean and quiet, very welcoming staff.
Paulina
Paulina, 1-night trip
10/10 Exceptional
4 Oct 2024
A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Gerardo
Gerardo, 2-night trip
4/10 Fair
16 Sep 2024
The?
Place is actually very expensive. You can move a few kilometers and have a better stay.
eduardo
eduardo, 1-night trip
10/10 Exceptional
29 May 2024
Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Angelica
Angelica, 1-night trip
10/10 Exceptional
10 May 2023
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Thomas
Thomas, 3-night trip
10/10 Exceptional
30 Nov 2022
Good location & very clean
Aida
10/10 Exceptional
21 Dec 2022
Good location and easy access to main tourist destinations in Polanco and vicinity