See all properties

Gran Hotel Xalapa

4.0 star property
Xalapa hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Gran Hotel Xalapa

Outdoor pool, open 9 AM to 8 PM, pool loungers
Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets
Terrace/patio
Terrace/patio
Free cots/infant beds, free rollaway beds, free WiFi, bed sheets
In Xalapa's vibrant heart, Gran Hotel Xalapa offers a unique blend of relaxation and adventure. Unwind in the garden, indulge in international cuisine at Mocafetos restaurant or take a dip in the outdoor pool with sun loungers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The current price is 1.454.572 ₫
1.716.394 ₫ total
includes taxes & fees
12 Jul - 13 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28.00 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Family Cabin | 1 bedroom, premium bedding, down duvets, desk

Hotel Balcón del Parque

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 124 reviews
Hotel Balcón del Parque

About the area

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 3 min walk - 0.3 km
  • State Theatre - 8 min walk - 0.7 km
  • Juarez Park - 10 min walk - 0.9 km
  • Xalapa Cathedral - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 17 min walk - 1.4 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 33 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 107 min drive
  • Xalapa Station - 17 min drive

Restaurants

  • ‪Tom Mix - ‬4 min walk
  • ‪El Asador - ‬5 min walk
  • ‪La Toscana - ‬7 min walk
  • ‪Restaurante Kondeza - ‬3 min walk
  • ‪Mr. Pulpo - ‬2 min walk

About this property

Gran Hotel Xalapa

Gran Hotel Xalapa is a great choice for a stay in Xalapa. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Mocafetos – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Galeria – On-site lobby lounge. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 185.00 for adults and MXN 110.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Gran Hotel Xalapa
Gran Xalapa
HELP_OUTLINE

Frequently asked questions

Does Gran Hotel Xalapa offer free cancellation for a full refund?

Yes, Gran Hotel Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Hotel Xalapa?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Gran Hotel Xalapa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Gran Hotel Xalapa?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Hotel Xalapa?

You can check in starting at 3 PM. Check-out time is 1 PM. Contactless check-out is available.

Is there an on-site casino at Gran Hotel Xalapa?

No, this hotel doesn't have a casino, but Big Bola Casino (8-min drive) is nearby.

What is there to do at Gran Hotel Xalapa and nearby?

Gran Hotel Xalapa has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Gran Hotel Xalapa?

Yes, Mocafetos offers international cuisine.

Does Gran Hotel Xalapa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Gran Hotel Xalapa like?

Gran Hotel Xalapa is a short 1-minute walk from Los Tecajetes Park and 11 minutes' walk from State Theatre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Gran Hotel Xalapa Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

yes i like it
Gaby, 2-night trip

4/10 Fair

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Carlos, 7-night trip

10/10 Exceptional

Muy bien!!!
Guadalupe, 2-night trip

2/10 Poor

Se les pide una bolsa para la ropa sucia a las 8 pm y dice el de recepcion que no esta la ama de llaves
Jose, 1-night trip

8/10 Very good

Chris, 1-night trip

10/10 Exceptional

Josue, 1-night trip

8/10 Very good

SARA ALICIA, 1-night trip

2/10 Poor

Nefasto hotel, servicio

Nefasto servicio, más de una hora para la entrega de una habitación, me dieron una habitación que estaba ya asignada
JUAN ROBERTO, 2-night trip

4/10 Fair

Tienen una discoteca que produce mucho ruido que se oye en todas las habitaciones, excepto las que dan a la calle, como si uno estuviera en la discoteca. Comienzan muy temprano, como a las 5, y no termina hasta las dos o tres de la mañana. En verdad el ruido es insoportable y no puedes descansar y mucho menos dormir
Alicia, 2-night trip

8/10 Very good

JORGE HERNANDEZ, 1-night trip

8/10 Very good

muy buen hotel
Rafael Andrés, 2-night trip

4/10 Fair

Mala experiencia

Pues la atencion buena de la recepcionistas , pero las habitaciones terrible, huelen a humedad y las sabanas olian feo como si nonlas hubiesen cambiado
FRANCISCO JAVIER, 1-night trip

8/10 Very good

Carlos, 1-night trip

10/10 Exceptional

Sergio Juan, 1-night trip

10/10 Exceptional

Esteban, 1-night trip

2/10 Poor

Está bien.
Rodrigo, 1-night trip

8/10 Very good

LORENA LOPEZ DE, 1-night trip

8/10 Very good

Todo estaba genial hasta que empezó el karaoke, se terminó a las 2 am y parece que es algo recurrente en el lugar, pero fuera de eso, si llevas unos tapones de oído el lugar es excelente
Sofía, 1-night trip

8/10 Very good

Enrique Manuel, 2-night trip

8/10 Very good

Carlos Alberto, 1-night trip

10/10 Exceptional

No tenía toalla en lavabo. No tenía tapete de salida de regadera. No tiene enchufe para computadora
ANTONIO, 1-night trip

2/10 Poor

No
Efren, 3-night trip

2/10 Poor

Esta muy descuidada
Carlos, 1-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Nada
Efren, 3-night trip