Great location steps from the Lisbon Cathedral. The most important thing in a room is cleanliness and sorely lacking here. Room was not serviced at all after the first night (bed not made, room not cleaned). This was brought to the management's attention, who apologized, provided clean towels, and guaranteed it would be cleaned the next day. The next day the bed was made, but again, zero cleaning (bathroom, counters, floors etc). Spoke with management again (different person) and more apologies. Needless to say would simply not recommend or ever return.