8/10 Very good
18 Dec 2024
Good For the Vibe….but
Great location if you are focused on Brooklyn and surrounding area. Convenient to restaurants and subway stations and local shops. The hotel has a vibe to it. Our disappointment was with the room. The TV went blank every ten to 15 minutes and took several minutes to turn back on. While we asked for service, it was never fixed so we had 3 days with the inconvenience. We set our room to be cleaned but when we returned after being out all day the room hadn’t be cleaned and no fresh towels left. it took another trip to the desk to ask for service. The front desk seemed short of staff as they only had one person who was tied up with another guest causing us to have to wait over 15 minutes to get our bill. We have stilled there often and this trip was the most disappointing especially given the $700 cost for the room.
keith
keith, 3-night family trip
Verified Hotels.com guest review