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Pacific Palace Beach Tower Hotel

3.5 star property
Beachfront hotel with outdoor pool, near Cerritos Beach

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Photo gallery for Pacific Palace Beach Tower Hotel

Relax by the calm pool surrounded by palm trees and beach umbrellas.
Property video
Enjoy breathtaking views of the city and mountains from this beachfront hotel's spacious balconies.
Enjoy dining in a stylish space with comfortable seating for groups, a large window offering a view, and a well-lit atmosphere.
Relax in our inviting lobby, featuring a comfortable seating area, flat-screen TV, and natural ambiance.
With Cerritos Beach nearby, Pacific Palace Beach Tower Hotel brings tropical vibes to life. Savor cocktails at the swim-up bar or unwind on the sun-kissed terrace. With a gym and in-room WiFi, this hotel offers relaxation and convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Swim-up bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Junior Suite, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Mountain View

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Spa
  • Pet-friendly
  • Free parking
8.2 out of 10, Very good, 1,350 reviews
Costa De Oro Beach Hotel

About the area

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 1 min walk - 0.0 km
  • Cerritos Beach - 16 min walk - 1.4 km
  • El Cid Country Club Golf Course - 4 min drive - 2.7 km
  • Mazatlan International Center - 6 min drive - 5.0 km
  • Mazatlán Aquarium - 9 min drive - 6.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Pacific Palace Beach Tower Hotel

Pacific Palace Beach Tower Hotel is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

All-inclusive

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 147 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children

Children & extra beds

  • Cots/infant beds are available for MXN 150.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán
HELP_OUTLINE

Frequently asked questions

Does Pacific Palace Beach Tower Hotel offer free cancellation for a full refund?

Yes, Pacific Palace Beach Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Palace Beach Tower Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Pacific Palace Beach Tower Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Palace Beach Tower Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.

What is there to do at Pacific Palace Beach Tower Hotel and nearby?

Pacific Palace Beach Tower Hotel has an outdoor pool and a fitness centre.

Are there restaurants at or near Pacific Palace Beach Tower Hotel?

Yes, there's an on-site restaurant.

What's the area around Pacific Palace Beach Tower Hotel like?

Pacific Palace Beach Tower Hotel is in Zona Dorada, a short 2-minute walk from Playa Brujas.

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Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Restaurant
Beach

Reviews

10/10 Exceptional

Nice place. I'd definitely recommend it
Elizur, 2-night trip

10/10 Exceptional

Very good experience
Aurora, 2-night trip

6/10 Good

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Sarai, 4-night trip

6/10 Good

Area is good
OMAR K, 4-night trip

4/10 Fair

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Jose Luis Francisco Cervantes, 4-night trip

10/10 Exceptional

The room had a very nice city view
Melanie Diane Marie, 2-night trip

4/10 Fair

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Margret, 6-night trip

4/10 Fair

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret, 3-night trip

10/10 Exceptional

Ok
Jose Luis Rodriguez, 1-night trip

2/10 Poor

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Poor

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Claudia, 3-night trip

4/10 Fair

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Douglas, 5-night trip

4/10 Fair

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

4/10 Fair

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Maribel, 5-night trip

2/10 Poor

This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
JEAN-MARIE, 4-night trip

10/10 Exceptional

Julio, 2-night trip

10/10 Exceptional

Omar, 1-night trip

4/10 Fair

No me dieron la habitación por la cual pague

Reserve una jr suite con vista al mar y la señorita de recepción a fuerza me quería asignar una con vista a la ciudad, le mostré mi recibo del pago donde especificaba el tipo de habitación por la cual pague y me dijo que estaba mal mi reserva, me tuvo bastante tiempo en recepción sin darme solución hasta que se acercó la gerente y me dio una habitación con vista parcial que ni siquiera era jr suite diciéndome que tenía otra sucia pero que la mucama no la iba a querer limpiar, por lo que decidí ya irme a la habitación que me dieron ya que mi estancia era corta y no iba a perder mi tiempo con el personal de la recepción del hotel
2-night trip

10/10 Exceptional

Limpio y muy seguro
Kenya De los, 3-night trip

8/10 Very good

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Frank John, 12-night trip

10/10 Exceptional

Calvin, 2-night trip

10/10 Exceptional

Brayan, 1-night trip

10/10 Exceptional

martha, 1-night trip

10/10 Exceptional

Muy bien todo
jose julian, 2-night trip

8/10 Very good

Todo bien, solo algunos empleados no muy comprometidos con la amabilidad
Jorge, 2-night trip