6/10 Good
11 Jun 2023
Clean but not for me
Cleanliness: 4/5
Service: 3/5
Comfort: 3/5
Noise: 4/5
Overall: Very good location and very clean but definitely could use some improvements.
Would I stay here again: I’d opt for another place.
The extended review...
Cleanliness: 4/5 - Overall a pretty clean place to stay.
Service: 3/5 - Thankfully I know enough Spanish to get around but for those that don’t speak, I think it could be challenging. There were plates, cups, a microwave, and fridge but no utensils. The drinking water from the coolers tasted like metal so we opted to buy bottles of water elsewhere. Also the checkout time on hotels.com said 11 and when we went back to our room around 10 the cleaning lady had already started when we weren’t ready to go.
Comfort: 3/5 - The beds had the fitted sheet and sheet to sleep under but that was it. No blanket or comforter. When being shown the room they were adamant about conserving energy which I understand but specifically telling us what temperature to put the ac on was a bit much.
Noise: 4/5 - For the most part other guests were respectful of the guests. There was construction nearby that started at 8am in the morning hut thats beyond the hotels control.
spencer s
spencer s, 3-night trip
Verified Hotels.com guest review