The Face Suites Kuala Lumpur

Disappointed beyond expectation of 5 star

1. 4 lifts but only 1 working per time, caused congested and long waiting and crowded. 2. main door look dirty, floor not clean, no toilet paper, limited kitchenware. 3. waiting 1 hour for breakfast serving just few customer. 4. hot water heater not function well. 5. not 5 star but should rate 3 star only.

LOH, 1 đêm nghỉ, thg 12 24, 2020

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value for money

Good but the pool too many families, Maybe they should start thinking of building another pool at the ground level.

Fahri Zaini, 2 đêm nghỉ cùng gia đình, thg 9 24, 2020

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Spacious, clean, staff was very polite. Facilities were great

2 đêm nghỉ cùng gia đình, thg 3 10, 2020

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We have stayed at the Face previously. It is a good property but in future we will organise our own breakfast. The breakfast was very average. The choice of food was pretty average also. Items available not something most people would eat for a morning meal. Room was cleaned daily but found that it was done really late in the evening. Mostly when we were in our room. We felt obliged to give a tip as they would wait around after finishing the cleaning.

RichardKelly, 9 đêm kỳ nghỉ lãng mạn, thg 3 2, 2020

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Fabulous apartment!

Fabulous livable apartment as can be seen from my attached photos, only one thing could improve it, a usable balcony. Stayed 5 nights, just wish it could have been longer! Highly recommended, not far from Petronas Towers, KL Tower and a 25 minute stroll to all the action and malls of Bukit Bintang.

Gary, 5 đêm nghỉ, thg 2 15, 2020

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The only problem I had at The Faces was the fact that the infinity pool view was partially blacked by a new building going up. It was one of the main reasons I wanted stay at this hotel. Overall the hotel was great.

2 đêm nghỉ, thg 2 11, 2020

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Clean service every day Nice employees Hotel very clean Very comfortable

15 đêm nghỉ cùng gia đình, thg 2 9, 2020

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The apartments are spacious, well equipped and the views are good. Up to the pool, and things get even better.

Brian, 3 đêm kỳ nghỉ lãng mạn, thg 2 9, 2020

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Great location in heart of the city. PTs views partially blocked by new building constructed across the street. Construction was on going while we were there so it made it tough to relax at the pool. Otherwise, great place with stunning views of the city.

Paul, 3 đêm nghỉ, thg 2 5, 2020

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The room is very nice and comfortable. There’s a switch for the hot water that we didn’t notice till the 2nd shower and there’s a building being built so you can’t see the towers from the pool which was a big reason we booked this hotel.

2 đêm kỳ nghỉ lãng mạn, thg 1 20, 2020

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