The staff at the front desk were wonderful and took care of my every need. They helped me get into town, found me ATMs and arranged for my bus trip out at the end of my stay.
The hotel is lovely. And, I enjoyed the stay there, but there are definitely things that could be improved. The room was gorgeous, and generally well kept, but there was a large red stain on the curtain that appeared to be blood. That really needed to be changed.
The hotel is also very out of the way. They have a shuttle, but it's not always convenient to wait for half an hour to an hour to get into town. And, the driver was very rude about the tip I gave him, which apparently wasn't enough (although the same amount was greatly appreciated by taxis). Made me reluctant to use it.
The local area appears to be mostly residential, but there were some restaurants nearby, which came in handy for the days I didn't want to make the trip all the way into the downtown.