Room was clean, spacious, with refrigerator, hot water kettle and eating utensils. Shower was directly beside the commode, with no hot water. Electricity on and off with blackouts. Wifi was poor. No flat iron for borrowing or for rent. No hairdryer despite listed in their website that each room has.
Service in the reception and adjoining restaurant were terrible. Upon checking in, receptionist asked for choice of breakfast, gave my choices for next 2 days and told them I would be dropping by restaurant. Next day, went to the restaurant at 7:15 am, only to be told that the front desk did not notify them of my order and breakfast will be prepared in 20-30 min and brought to my room. 40 minutes later, still no sign of breakfast. Called reception, who connected me to restaurant, server oblivious, told me that they would cook breakfast - this was at 9:20 am. I called front desk to air my complaint and was told that they relayed my order to which I said restaurant said the front desk didn't relay my order to them, the receptionist was argumentative even though the fault was hers, both front desk nor the server in the restaurant did not even apologize. Poor customer service, expect the staff to talk back even though its their fault, trying to put the blame on the customer.