2/10 Poor
13 Aug 2024
The receptionist was pouring beers and shots for patrons at the bar when we arrived. We werent acknowledged for 5 minutes before finally being able to check in, when we were handed a tablet and had to check ourselves in. We finally got to our room to discover the wifi doesn't reach the third floor and it was 77°F with no air flow. After approximately 30 min. the "air conditioning" still hasn't kicked on and the temperature continued to rise. We went down to reception and were about to check out and get a refund, but then was offered 2 regular rooms (we originally booked a triple room) where we were assured the A/C would work. It didn't. The temperature hovered around 77° the whole night with no air flow. We should have left. Definitely not worth the inflated cost. On a positive note, it has easy access to the noisy highway.
John
John, 1-night family trip
Verified Expedia guest review