2/10 - Kém
29 tháng 5, 2023
Very Disappointed
I’ve been visiting the Philippines for the past decade and always stay in Makati when I’m in Manila. I’ve tried a number of hotels and always wanted to try the I’m Hotel. I finally got to stay there recently and I have to say it was a complete let down. The staff, especially the front desk, was not helpful nor friendly. With a typhoon approaching I had to cut my vacation short and they couldn’t even give me a refund on the three days I had left. AC turns off at night so it gets hot. Food also took forever, was overpriced and tasted horrible. The only positive thing is that the room I booked actually looked like the pictures online. Stay at the City Grand Central across the street instead of this place. The food, service and staff are a lot better and it’s a little cheaper too!
Mario
Mario, nghỉ 3 đêm
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