2/10 - Kém
14/05/2025
Horrendous, do not stay here
Horrendous. They didn’t even have me in the main hotel, I was in an annex building and the room didn’t have a lift to the floor they put me on. Elderly customers would be finding it massively difficult if they stay there. I felt the hotel punished me with the worst room because I booked at a discount. Even when checking in the receptionist had absolutely zero sympathy for the room, which smelled like mould and damp… the bathroom was clean and the bedding was fine but the bed itself wasn’t even attached to the wall and the size of the room was a glorified storage closet. They advertise that room for a cash grab and if I’d known in advance about any of these things I would have just booked somewhere else.
Karl
Karl, đi công tác, nghỉ 2 đêm
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