No wifi connection, every little request was denied without having to pay extra. Requested for 2 beds, was charged over 1000 extra per head per night. Ad w hotels.com stated free complimentary breakfast was charged extra. Everything was cash only, I found very inconvenient. Last night before check out I asked the front desk if we were all set and owed zero bal said all set. Next morning upon check out when all was chaotic trying to make it to airport, was asked to pay over 3500 for room upgrade for asking for our room to have 2 twin beds. Should be part of general accommodation not extra. Restaurant was good food, again breakfast was extra not as advertised in hotels.com.
Had guests to swim, was charged additional per person to swim at 250 pp plus required a cabana for 600 extra per family of 4. Super excessisive with extra charges, and did business transactions with CASH only, no Cards accepted which I found very inconvenient and somewhat shady.