Sotetsu Fresa Inn Ginza-Sanchome

Quite pleased. Convenient, comfortable, friendly staff, good value, love the shave shabu restaurant on the first floor. It is now my regular hotel when I go to Tokyo on business.

Convenient area in the heart of Tokyo. Room is very small like most of the hotels in downtown. But given the location I think this place is worth the money. Staff can speak decent English and knowledge of the area so it’s nice for people who are not familiar with the area

The staff were extremely friendly and helpful at this hotel. The room was very small.

Great location - Ginza shopping and dining, Kabukiza Theater, Tokyo station. Clean, spacious (for Tokyo) rooms - we appreciated having adjoining rooms (double and twin, with quite large twin beds) for a family of four. Nonsmoking is always a plus. Enjoyed shabu shabu breakfast, and especially the ability to substitute chicken for the usual pork (if pre-ordered the night before - it's not well publicized but there is a little sign in the lobby, geared towards Muslim guests but available to anyone). Tiny pre-fab all-in-one bathroom is not as nice as other Japanese hotel bathrooms, but clean and functional.

Super friendly staff. The staff went out of their way to help with advice on transportation to our next destination.

The Hotel is very clean and new, and is located right in the middle of Ginza. It is a short walk to Ginza and Higashi Ginza stations. You can take the subway directly to Haneda Airport. Location is great! There are also restaurants (including Macdonalds) nearby.

I stay 4 nights in this hotel recently, great location in Ginza. Good and fast WiFi, room is clean and quiet. No Chinese tour groups stay which is considered very good

Good location and friendly helpful staff.

Rude staff. They didn’t have the room I asked for. A terrible experience. Never stay here again.

Small rooms