Rooms are large, clean and well maintained. I saw a one of their housekeeping staff using a tooth brush to fastidiously clean the tile grouting outside my room.
Their manager is eager to assist guests with whatever needs they have, sometime protectively hovering nearby when guests book a taxi. He also helped me buy my train tickets onto Hue.
Breakfasts always come with a substantial fruit plate, choice of eggs or pho, freshly squeezed orange juice and, of course, great Vietnamese coffee.
As is true for most hotels, wi-fi was adequate. If you really need bandwidth, you're better off getting a SIM card and setting up your smartphone as a hot spot.
If you're staying in Ninh Binh, you can't go wrong at this hotel.