Hanoi Lele & Frog Hotel

Great value and very helpful staff - stored our bags during Sapa trip and allowed us to sleep in a room for more than half the price when arriving back from sleeper train at 5am. Would recommend!

Great location if you want to be right in the middle of it all. Very busy, amid the hustle and bustle. I think next time I would not stay in this particular neighborhood, now that I've done it once. (And nothing to do with the hotel). Cheers to the hotel staff. Always there to help!!!!!!

I booked a one week stay at Lele & Frog because the price was right, there was free breakfast included, and I liked the location. All of these things are accurate and good reasons to stay, but my experience there was amazing more because of the hotel staff: by turns friendly, helpful, charming, sweet, thoughtful and generous. In particular Ms. Apple and Ms. Viu deserve special mentions for going above and beyond. Returning to the hotel to be greeted by their smiles felt like coming back to a friend's home. Whenever I next return to Hanoi there is no doubt that this is the place I'll stay. To stay anywhere else would feel like I was cheating on my friends.

Great staff, keen to do what they can to help. Breakfast good, all free, a la carte and simple buffet. Stayed 7th floor (highest) and could hear some street noise. Imagine lower floors can get quite noisy. Excellent location on food streets, 15 minute easy walk to Hoam Kiem Lake. Hotel is a little shabby; floor of corridor has some holes, shower needed sealing, walls could do with paining. Shower pressure good. Daily housekeeping. Free bottle of water on arrival.

The LeLe Frog hotel was immediately accomodating and the staff were friendly from the moment we checked in until we left for a halong bay cruise the next day, in constant contact with our rep to ensure we were not forgot about. The room was clean, modern and bright, a real treat after some of the places we have stayed in during our trip and a comfortable mattress and bedding which is always a great bonus. The breakfast was also wonderful with varied options of self service fruits and foods alongside a made to order poached eggs (with toast that I added) and pancakes for my partner, the breakfast even had crispy bacon on offer which we thoroughly enjoyed and did not expect. Would highly recommend this place to anyone as the location is great also and is walking distance to anything you may need in the old quarter.

Loved this little boutique hotel! Great location, amazing staff, extremely clean and comfortable room. Yummy breakfast too!

Was very surprised that it was a converted shophouse. It is smacked in the middle of a local hawker & eating place. So it is a bit noisy. For young tourists, it is perhaps what they want. Straight outside you can sit down & order a Pho Bo...or sit outside a cafe sipping coffee/beer and watch the world go by. The hotel is in a precinct so the taxi cannot drive it...you need to call the hotel boy to come out to help with the luggage. Breakfast is simple but good. Room small but bed is solid & comfortable. TV and Internet worked well. Toilet seat needs fixing as it doesnt stay in the open position. Overall it is very good value for money (about US 35 for 2, with breakfast).

Great value for money, however our bathroom door didn't shut properly and was right next to the bed so we had some awkward moments trying to use the toilet on our romantic holiday. The balcony was really nice:)

This was the 4th hotel have syated in in hanoi, it was by far the best too. Although it is down a road that is not accessible by car and the bikes parked in front of the hotel dont make it easy to get in. It was a quiet stay even though the area itself is buzzing. There are plenty of nice places to eat on the door step too.