Palazzo Veneziano

Had a wonderful stay, beautiful hotel and the staff were first class and very helpful.

New property with excellent design genes. Very comfortable and in a premium location. My water (canal) view was a bit of a letdown but everything else was beyond my best expectations. One of the best hotels in the storied city and a botique one at that. The breakfast buffet is world class.

Amazing hotel on the waterfront. Very helpfull and kind staff. Clean rooms. Comfortable bed and excellent breakfast. Would stay here again.

So the stay was nice, but we booked a private boat transfer through the hotel and paid €140. The guy turned up late. I spoke with the hotel 3 times to be assured he was there. In fact I noticed he had been there for 15mins (of the 30 we waited) but had be chatting to “friends” and not holding up the sign. Anyway we then meet and while taking the 5 min drive to the dock, he is clearly on the phone trying to arrange a boat with the driver. He is told 20mins. It takes 30mins for the boat to turn up. Waste of money as cheaper to book at the airport. The hotel didn’t really care about this even though it was booked through them. Otherwise the stay was nice but could have been better managed and dealt with by staff.

They dont tell you when you check in that the heating/aircon is turned off. Even though there is power to the thermostat in the room and you can turn the temp up or down. So spent 2 days thinking it was just taking time to heat up. When eventually being told it was off,the attitude of the receptionist was appalling and she seemed to think My complaint was amusing. Had to ask for feather pillows and the mattress was hard and uncomfortable.

Probably the best stay we have had in a long time. Booked this place for my wife’s birthday and it was absolutely brilliant right from the start. We had the honeymoon jetted suite.

Really couldn’t fault the hotel or staff. Great breakfast. The bar staff were engaging and welcoming.

Great location, very good customer service and spotless

awesome hotel. the best ive been to in a long time. nice and clean, stylish, helpful and is in the best spot to get around quickly in Venezia.

Our stay was great at this property. Friendly front desk and staff. Its a winner for the money. Great experience in venice if its your first time visiting the city.