Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Parking available
Pool
Gym
Non-smoking
Free breakfast
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Free children's club
Fitness centre
Sauna
Steam room
Valet parking
Room service
Babysitting
Conference centre
24-hour front desk
For families (6)
Children stay free
Babysitting (surcharge)
Children's club (free)
Private bathroom
Television
Garden
The current price is 2.087.261 ₫
2.087.261 ₫
2.373.580 ₫ total
includes taxes & fees
1 Jun - 2 Jun
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Apartamento
Apartamento
Highlights
Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
21 sq m
Sleeps 3
1 Double Bed OR 3 Single Beds
View all photos for Superior Suite
Superior Suite
Highlights
Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
36 sq m
Sleeps 3
1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Porto Alegre (POA-Salgado Filho Intl.) - 103 min drive
Restaurants
Tea Shop - 2 min walk
Casa Galo - 3 min walk
Restaurante Pouso Novo - Gramado - 2 min walk
Gram Bier Downtown Pub & Beer Store - 3 min walk
Doze Gastronomia - Restaurante de Fondue - 1 min walk
About this property
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity features a free kids' club and puts you only steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness centre and a steam room. Fellow travellers love the helpful staff and location.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
152 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (BRL 44 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Supervised childcare (surcharge)
What to do
Pool table
Working away
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An indoor pool
Arcade/games room
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Minibar
Bathrobes
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Valet parking costs BRL 44 per day
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado
Frequently asked questions
Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?
Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrazul Hotel Distributed by Intercity?
Yes, there's an indoor pool.
Are pets allowed at Serrazul Hotel Distributed by Intercity?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serrazul Hotel Distributed by Intercity?
Yes. Valet parking costs BRL 44 per day.
What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Serrazul Hotel Distributed by Intercity and nearby?
Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Serrazul Hotel Distributed by Intercity?
Yes, there's an on-site restaurant.
What's the area around Serrazul Hotel Distributed by Intercity like?
Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 2 minutes' walk from Mirante do Belvedere. Travellers give top marks for the hotel's prime location.
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Serrazul Hotel Distributed by Intercity Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
Great location and excellent staff
Francisco
2-night trip
10/10
Excelente...
RENE
5-night trip
10/10
Excellent, modern
marcus
2-night trip
10/10
Hospedagem incrível, tudo ótimo
Renan
3-night trip
10/10
Itacir
1-night trip
10/10
Barbara
2-night trip
8/10
Luciano Grazia
2-night trip
10/10
marie
6-night trip
8/10
THEODORA
1-night trip
10/10
Renata
8-night trip
10/10
CAMILA
2-night trip
10/10
Hotel clássico, melhor localização de Gramado, bem no centro, quartos bons mas antigos, banheiros precisam de retrofit urgente. Café da manhã nota 10!! Ótimas e variadas opções.
Luiz
5-night trip
8/10
Rosangela G
2-night trip
10/10
Verified traveller
3-night trip
10/10
Hotel incrível, tradicional, clássico e com a melhor localização, dá pra fazer tudo a pé. Café da manhã maravilhoso com espumante. Quartos estão sendo renovados, mas mesmo os que ainda não foram são excelentes. Piscina aquecida, espaço kids, funcionários atenciosos. Tudo limpo e bonito. Volto sempre!
Manoela
3-night trip
10/10
Excelente hotel! Café da manhã é MARAVILHOSO com opções ótimas para celíacos.
Um equipamento da academia necessita manutenção, mas isso não comprometeu em nada nossa experiência.
Achei o estacionamento bem caro, todavia fomos bem muito bem recebidos.
ANA PAULA
2-night trip
10/10
Virgilio
3-night trip
8/10
Andressa
2-night trip
10/10
Verified traveller
1-night trip
10/10
ANA DEGRAZIA
2-night trip
10/10
Ana Paula
5-night trip
10/10
Localização incrível, atendimento maravilhoso. Atenção da recreação da brinquedoteca com minha filha foi ponto importante da nossa estadia