Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Suburban aparthotel with 2 outdoor pools, near Los Cristianos Beach

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Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, pool loungers
Reception
Property grounds
Buffet
Fitness studio
Unwind in style at Hollywood Mirage - Excel Hotels & Resorts, where the sound of waves from nearby Los Cristianos Beach sets the tone for a relaxing getaway. Take a dip in one of two outdoor pools or let your little ones splash around in the children's pool, then recharge with a coffee from the cafe and enjoy stunning views on the terrace; guests rave about both.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Kitchenette
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • 335 apartments
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Kitchenette
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 48 of 48 rooms

Apartments 2 Bedrooms vista mar (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartments 2 bedroom vista mar (3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartments 1 bedroom vista mar (3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartments studio vista mar (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartments 2 Bedrooms vista mar (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (5)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (4+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (4)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (3+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (3+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (2+3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartments 1 bedroom vista mar (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment studio vista mar (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment 2 bedrooms vista mar (2+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 1 bedroom vista mar (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 2 Bedrooms vista mar (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 2 Bedrooms vista mar (1+4)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartament 2 Bedrooms vista mar

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

Apartament 1 bedroom vista mar

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom vista mar (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom vista mar (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartament studio vista mar

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

Apartment 2 bedrooms (3+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (1+4)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (5)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (2+3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (4+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment 1 bedroom (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom (3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 2 bedrooms (3+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (2+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (1+3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (3)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (4)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment studio (2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment studio (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment 1 bedroom (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 1 bedroom (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment 2 bedrooms (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment 2 bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

Apartment 1 bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 19 min walk - 1.6 km
  • Las Vistas Beach - 4 min drive - 2.3 km
  • Siam Park - 4 min drive - 4.5 km
  • Playa de las Américas - 6 min drive - 4.5 km
  • Fañabé Beach - 7 min drive - 7.2 km

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
  • Free local area shuttle
  • Free beach shuttle

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Hollywood Mirage - Excel Hotels & Resorts features a free kids' club and puts you a short five-minute drive from Los Cristianos Beach. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. 2 outdoor pools and a poolside bar are offered, and apartments have conveniences such as fridges and microwaves. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Property size

    • 335 apartments
DONE

Arriving/Leaving

    • Check-in start time: 5:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Off-site

    • Free area shuttle
    • Free beach shuttle
VPN_KEY

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Free local area shuttle
  • Free beach shuttle

Family friendly

  • Free children's club
  • Children's pool
  • High chair
  • Children's games
  • Baby bath
  • Bed rails
  • Stair gate

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 8:30 AM–11:00 AM: EUR 13 for adults and EUR 6.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Safe (surcharge)

Location highlights

  • In the suburbs

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 6.5 for children
  • Safes in guest rooms can be used for EUR 12 per week
  • Housekeeping is available for an extra charge and varies based on unit size

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events are allowed on site.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Property Registration Number A38083101

Also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts offer free cancellation for a full refund?

Yes, Hollywood Mirage - Excel Hotels & Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hollywood Mirage - Excel Hotels & Resorts?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hollywood Mirage - Excel Hotels & Resorts?

Sorry, pets aren't allowed.

Is parking offered on site at Hollywood Mirage - Excel Hotels & Resorts?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; check-in end time: noon. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hollywood Mirage - Excel Hotels & Resorts and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hollywood Mirage - Excel Hotels & Resorts also has an arcade and a garden.

Are there restaurants at or near Hollywood Mirage - Excel Hotels & Resorts?

Yes, there's an on-site restaurant.

Does Hollywood Mirage - Excel Hotels & Resorts have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

Does Hollywood Mirage - Excel Hotels & Resorts have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Hollywood Mirage - Excel Hotels & Resorts like?

Hollywood Mirage - Excel Hotels & Resorts is a short 19-minute walk from Los Cristianos Beach and 14 minutes' walk from Playa De Los Tarajales.

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Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Apartment
Breakfast
Entertainment
View
Hilly
Restaurant
Beach
Lobby

What guests liked

  • The pool area was clean, pleasant, and offered a variety of options, including entertainment and quieter spaces. (28 reviews)
  • The property is within a walkable distance to the beach and offers a free shuttle bus service to the beachfront. (7 reviews)
  • Breakfast was a highlight with excellent variety, great value, and attentive staff. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Lovely stay, we stayed for a few days and was nice and relaxing at hotel
3-night trip

10/10

Very quiet for Tenerife
4-night trip

8/10

Lovely hotel with very pleasant staff. The evening entertainment needs improving, though! Not all guests are families with very young children. The adult guests are the ones paying the bill and there needs to be some quality acts for the adult guests too not just in-house staff entertaining toddlers every evening.
2-night trip

10/10

Hotel is stunning! The staff were so lovely and friendly and couldn’t be more helpful! Nothing was to much for them Great location, big rooms and balconies and lots of amenities on site Will 100% be returning
2-night trip

8/10

Stayed here many times and still love it. Properties a little tired and could do with modernising but still nice. Staff strike on Thurs /Fri caused a bit of disruption and a made a lot of noise. Poor communication about this and Spa wasn't open to get a shower before we left!
5-night trip

10/10

Beautiful hotel
3-night trip

8/10

Lovely hotel Friendly staff beautiful pool areas nice location
6-night trip

10/10

Great hotel and was upgraded on arrival, some issues with a faulty shower but other than that amazing place.
4-night trip

10/10

We had a great time over there. Nice apartment
3-night trip

10/10

Lovely , but location wise very uphill
3-night trip

10/10

Good facilities, friendly reception & everything needed in the appartment
4-night trip

8/10

It’s nothing fancy, but value for money. Really big complex, so very busy. Service could be better especially in the restaurant. You feel herded a bit. Nice touch is cava breakfast on Sunday. Also the free shuttle to the beach every day. There are 3 pools, so nice to have quieter options, not just the main pool with the constant dance music. It was okay for the few days we’re there and cheap in comparison to places around.
4-night trip

10/10

Friendly and helpful staff, clean rooms really good sized and well equipped. Beds very comfy. Good pool area, bar prices good. Free bus to and from beach with friendly drivers. We would definitely stay here again. Thank you Darrell & Sarah
7-night trip

10/10

We stayed for a week and absolutely loved it. The staff were extremely friendly and helpful and the Hotel itself was so clean with lots of facilities. The apartment was really spacious with an open plan kitchen diner lounge area. Again all very clean and welcoming. The food in the hotel was really nice and plenty of choice. Would highly recommend a stay for either a couple or family.
7-night trip

10/10

Lovely hotel good all around food good and staff highly recommended it!!
7-night trip

10/10

We stayed at Hollywood Mirage for 3 weeks - working & holiday. Room was really good (had a duplex 1 bedroom apartment) had all we needed and a fantastic view out to sea. Reception staff very helpful. Pool staff great (went to pool 3) little bar at pool 3 was really good. Our lady who cleaned our room was fantastic - a very lovely stay
21-night trip

8/10

Hotel is super
5-night trip

10/10

Excellent no complaints
6-night trip

8/10

Lovely hotel but the late check in and early check out times need adjusting to match other hotels. 5 pm is very late and 11 a bit early!
2-night trip

8/10

Lovely, professional reception staff. Evening entertainment could be improved. The entertainment finishes at 10pm and then silence! Too much time spent on childrens disco with very little entertainment for the adults who are actually paying to be entertained. Background music at the very least should be playing for the enjoyment of guests who are on holiday!
5-night trip

8/10

Lovely hotel, quite dated now, needs a little tlc. Amazing views from hotels. Crazy hills but already knew that breakfast was ok, could have done with being warmer. Few activities around the pool. Very very quiet in the evenings.
6-night trip

10/10

Very good been going to Hollywood Mirage club for 30 plus years
14-night trip

10/10

no parking on premises
8-night trip

8/10

Beautiful property. Excellent front office service, walkable to beaches, restaurants,shopping & attractions. Accomodations roomy and well laid out, but does require updating. Finishes/furnishings worn & tired. Buffet restaurant provides options, but menu never changes. Restaurant service is hectic & disorganized. Menu stations, coffee stations require better. maintenance and quicker replenishing. 8/10, but could be 10/10 with some attention.
10-night trip

10/10

I had such a wonderful experience at this hotel! The location and views are truly beautiful, which made my stay even more enjoyable. The food on the property was fantastic, and I loved how close it was to exciting places like Siam Park, Jungle Park, and the beach. Being near the center of Los Cristianos meant there was always something to do. I also appreciated the peaceful evenings, which allowed me to relax and unwind. I can't recommend this hotel enough; I’m definitely looking forward to booking another stay soon!
7-night trip