2/10 Poor
28 Jul 2024
Terrible
Terrible, the staff was unpleasant.upon entering the room the horrible smell they smell right away. My sister went to the lobby ask if they can get the refund because i dont want them to get the room at all but sadly they cant get a refund instead said they can ask for cleaning it again.so they called the caretaker and cleaned it after an hour the smell still there.My Family cant even hangouts inside the room instead went to the pool or mall hangout there but sadly they can smell it the whole night. With that i had to booked a new Hotel because my Family cant take it anymore the smell. Eventhough they tried to clean it hard spray some scented perfume the bad smell still there. That kind of smell like someone through/threw up. Even my four year old nephew saying so smell bad like p**p.
I booked this hotel I thought they well have a good time and comfortable to sleep but it was horrible. The name of the hotel COZY doesnt Fit it’s not cozy at all.
The next day i booked a new hotel and my Family moved out in this hotel and go to the new hotel i booked for them.
My four nights booking to this hotel its gone wasted. Travellers/costumers please take time to read reviews about the hotel before you booked because all the reviews/comments are absolutely right. This hotel/condo unit is NOT WORTH IT to recommend.
Verified traveller
4-night family trip
Verified Hotels.com guest review