J. Miranda Avenue, Naga City, Camarines Sur, Naga, Bicol, 4400
What's nearby
Bicol Medical Center - 11 min walk
Basilica of Our Lady of Penafrancia - 15 min walk
SM City Naga - 17 min walk
Naga Metropolitan Cathedral - 19 min walk
Robinsons Place Naga - 2 min drive
Getting around
Naga (WNP) - 25 min drive
Burabod Flag Station Station - 35 min drive
Mambulo Viejo Station - 48 min drive
Restaurants
Bob Marlin - 6 min walk
RJ’s Buffet - 5 min walk
Bistro Roberto - 5 min walk
Wake n' Vape - 5 min walk
Starmark Royale - 4 min walk
About this property
Robertson Hotel
Located in the entertainment district, Robertson Hotel is a great choice for a stay in Naga. You'll have free perks such as WiFi and self-parking. Fellow travellers like the room service.
Languages
English, Filipino
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–9:30 AM
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Well-lit path to entrance
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free newspapers
Free WiFi
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 479.20 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 750.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Robertson Hotel Naga
Robertson Naga
Robertson Hotel Naga
Robertson Hotel Hotel
Robertson Hotel Hotel Naga
Frequently asked questions
Does Robertson Hotel offer free cancellation for a full refund?
Yes, Robertson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Robertson Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Robertson Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Robertson Hotel?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Robertson Hotel like?
Robertson Hotel is a short 15-minute walk from Basilica of Our Lady of Penafrancia and 17 minutes' walk from SM City Naga.
Robertson Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
18 Jan 2025
Customer service and other staff are polite, accommodating, respectful, and well mannered.
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Good customer service from
Tom
Tom, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Josefina
Josefina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Joy
Joy, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Aug 2024
Yung chih
Yung chih, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Aimee
Aimee, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Apr 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Mar 2024
It's okay
Farley
Farley, 2-night trip
Verified Expedia guest review
8/10 Very good
22 Feb 2024
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly.
I wished there were more choices of restaurants around the property.
Elena
Elena, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Feb 2024
Limited transportation at nite. Wifi keeps on disconnecting.
joey de los
joey de los, 8-night trip
Verified Expedia guest review
8/10 Very good
29 Jan 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Dec 2023
Rommel
Rommel, 2-night trip
Verified Expedia guest review
4/10 Fair
1 Nov 2023
Roberto D
Roberto D, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Apr 2023
clean and good to rest for a night. This is not a fancy hotel where you can do a staycation.
CHRISTINA JOY
CHRISTINA JOY, 1-night trip
Verified Orbitz guest review
8/10 Very good
25 Mar 2023
N/a
Franklin-Mark
Franklin-Mark, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Mar 2023
Like: clean, attentive staff
Not Like: no restaurant, no pool in the building.
Franklin-Mark
Franklin-Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2023
Convenient to my appointments
Sylvester
Sylvester, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Aug 2022
Ma. Edena
Ma. Edena, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Aug 2022
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
EMEGIN
EMEGIN, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2022
Mary Grace
Mary Grace, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Feb 2020
Andro John
Andro John, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Feb 2020
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Bobby
Bobby, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2019
Pros:
- convinient location
- responsive and very efficient staff especially Zoila. She’s very accommodating and helpful.
- attentive staff
Cons:
- we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough.
All in all.. it was a great experience.
Ace
Ace, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Dec 2019
The old smell of the room not fresh it’s smell moist