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ibis Pontianak City Center

3.5 star property
Pontianak hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Pontianak City Center

Lobby sitting area
Bar (on property)
Lobby sitting area
Exterior
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free babysitting
  • 24-hour room service
  • Business centre
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
Feel at home
  • Babysitting (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Hairdryer
Bidet
  • 18.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool
Mercure Pontianak City Center
Pool
Airport transfer
Free parking
Free WiFi
7.8 out of 10, Good, (107)
The price is 955.643 ₫
1.156.327 ₫ total
includes taxes & fees
22 Nov - 23 Nov
Mercure Pontianak City Center

About the area

Map
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124

What's nearby

  • Museum Provinsi Kalimantan Barat - 1 min walk - 0.2 km
  • Ayani Mega Mall - 4 min walk - 0.4 km
  • Gajah Mada Shopping Complex - 4 min drive - 3.3 km
  • Vihara Bodhisatva Karaniya Metta - 4 min drive - 4.4 km
  • Danau Sentarum National Park - 7 min drive - 6.1 km

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Excelso - ‬7 min walk
  • ‪Ayam Penyet Bu Nina Cabang Perdana - ‬8 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪D'Bamboo - ‬16 min walk

About this property

ibis Pontianak City Center

When visiting Pontianak, ibis Pontianak City Center is a great choice to consider. Guests can indulge in massages and enjoy international cuisine at Ibis Kitchen, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a garden.

Languages

English, Indonesian

At a glance

Hotel size

  • 182 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 1:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle from 6:00 AM to 6:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free babysitting

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Ibis Kitchen – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.

Also known as

ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak

Frequently asked questions

Does ibis Pontianak City Center offer free cancellation for a full refund?
Yes, ibis Pontianak City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Pontianak City Center?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ibis Pontianak City Center?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by ibis Pontianak City Center?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at ibis Pontianak City Center?
Check-in start time: 2:00 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at ibis Pontianak City Center and nearby?
Have fun during the warmer months with activities nearby such as hiking. Ibis Pontianak City Center also has a garden.
Are there restaurants at or near ibis Pontianak City Center?
Yes, Ibis Kitchen offers international cuisine.
What's the area around ibis Pontianak City Center like?
Ibis Pontianak City Center is a short 1-minute walk from Museum Provinsi Kalimantan Barat and 4 minutes' walk from Ayani Mega Mall.

ibis Pontianak City Center Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Helpful!
All went well!
Lusi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Effendi Halim, 1-night trip
Verified Hotels.com guest review

6/10 Good

A good deal in Pontianak
The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Matthew and Yovita, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joty, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good and clean room, great customer service and great experience staying here
Badrul, 2-night family trip
Verified Expedia guest review

6/10 Good

the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
OKYOB, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Roy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
1-night romance trip
Verified Expedia guest review

6/10 Good

Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Janet, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeremy, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Above expectations
Above expectations. Food was good taste.
Jeremy, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
3-night business trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

wilaas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, comfort to stay, very good location
Saripin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and New property with great location (Close to shopping mall)
1-night family trip
Verified Expedia guest review

8/10 Very good

Good
Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Being new, the ambience and services were great
Mansor, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Close to Ayani Mega Mall.
ABDUL, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fred, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kamaluddin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place to Stay
Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
Mark, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review