Hong Kong - Macau Ferry Terminal - 7 min drive - 7.0 km
Hong Kong Convention and Exhibition Centre - 7 min drive - 6.5 km
University of Hong Kong - 9 min drive - 7.5 km
Lan Kwai Fong - 9 min drive - 8.4 km
Getting around
Hong Kong International Airport (HKG) - 31 min drive
Hong Kong East Tsim Sha Tsui Station - 3 min walk
Hong Kong Tsim Sha Tsui Station - 4 min walk
Hong Kong Jordan Station - 16 min walk
Exhibition Centre Station - 22 min walk
Hong Kong Station - 26 min walk
Tonnochy Road Tram Stop - 27 min walk
Restaurants
Yung's Bistro - 2 min walk
Omotesando Koffee - 2 min walk
The Café - 1 min walk
Lobby Lounge - 1 min walk
The Lobby - 1 min walk
About this property
Sheraton Hong Kong Hotel & Towers
When you stay at Sheraton Hong Kong Hotel & Towers, you'll be within a 15-minute walk of Harbour City and Victoria Harbour. Guests can take a dip in the outdoor pool or grab a bite to eat at Celestial Court, which is one of 6 restaurants and serves lunch and dinner. Other highlights include 2 bars/lounges, a fitness centre and a hot tub. Fellow travellers love the helpful staff and location.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
782 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (HKD 1920 per day)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
6 restaurants
2 bars/lounges
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Fitness classes
Yoga classes
Shopping
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Conference space (15043 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Rooftop garden
Garden
Terrace
Fitness centre
An outdoor pool
Shopping centre on-site
Hot tub
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Special features
Dining
Celestial Court – This restaurant serves lunch and dinner. Reservations are required.
Unkai – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar – This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Sky Lounge – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: HKD 1000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 275.00 for adults and HKD 138.00 for children
Renovations and closures
The property will be renovating from 18 October 2024 to 20 November 2024 (completion date subject to change). The following areas are affected:
Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for HKD 300.0 per day
Parking
Valet parking costs HKD 1920 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay, Apple Pay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon
Frequently asked questions
Does Sheraton Hong Kong Hotel & Towers offer free cancellation for a full refund?
Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Hong Kong Hotel & Towers?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Hong Kong Hotel & Towers?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Hong Kong Hotel & Towers?
Yes. Valet parking costs HKD 1920 per day. Parking spaces may be limited.
What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sheraton Hong Kong Hotel & Towers and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sheraton Hong Kong Hotel & Towers also has 2 bars and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Sheraton Hong Kong Hotel & Towers?
Yes, there are 6 on-site restaurants, featuring ocean views.
What's the area around Sheraton Hong Kong Hotel & Towers like?
Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui, a short 3-minute walk from Hong Kong East Tsim Sha Tsui Station and 6 minutes' walk from Harbour City. Travellers love the hotel's prime location.
Sheraton Hong Kong Hotel & Towers Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excelente Hotel, maravillosamente ubicado, creo que la mejor ubicación al lado del península y con una vista extraordinaria al puerto victoria
REINALDO
REINALDO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Denise
Denise, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Great place to explore HK
Fantastic hotel in the centre of Harbour city Great location and service
Satinder
Satinder, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Hyeongseop
Hyeongseop, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
GARYEONG
GARYEONG, 3-night trip
Verified Hotels.com guest review
4/10 Fair
28 Nov 2024
Ella
Ella, 2-night trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2024
The worst international brand hotel
Absolutely the worst international brand hotel I have had the unfortunate pleasure to stay in!!!!
Serina
Serina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Ye
Ye, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
William
William, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
MIN JE
MIN JE, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
Roommaid removed the lid, not the one she threw away. And Roommaid removed the toothbrush and toothpaste I used, and didn't put a new one. So I felt uncomfortable. Also, I took out the charger wire I plugged into the outlet but roomade rolled it up as she wanted.
seung mi
seung mi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
seung mi
seung mi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Great weekend trip to HK
Rooms have been refurbished which are nice. Great proximity to sights and food.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Hiromi
Hiromi, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
DOYUNG
DOYUNG, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
MYUNGSOO
MYUNGSOO, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2024
Not impressive
Not as good as expectation. Location is good, convenient for shopping. Hotel access is no screening safety because every outside people can get through the elevator and access to every guest’s room floors with no need to pass the lobby or tap the room key first.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
great experience!
it was great service with cozy room conditions.
Verified traveller
4-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Oct 2024
Not as desired
The hotel was short-staffed and slow. We waited from 3 to 5 o'clock but still could not provide the sea view room we booked that worth $3,000 .
We booked two sea view rooms, but could not link together or on same floor level, and our family was five floors apart.
We paid but did not get the corresponding experience.