Hakone Suisen offers a tranquil retreat with an indoor mineral hot spring and 2 additional hot springs to unwind. Guests can connect to in-room WiFi, store luggage securely, and enjoy the convenience of free self parking. The helpful staff has left a lasting impression on previous guests.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Air conditioning
Onsen
Free WiFi
Free parking
Main amenities (7)
Housekeeping (on request)
Hot springs
Vending machine
Microwave in a common area
Fridge in a common area
Luggage storage
Limited hour front desk
Feel at home (6)
Cookware, dishware and utensils
In-room climate control (air conditioning)
LCD TV
Free self-parking
Children's dinnerware
Children's books
The current price is 4.810.104 ₫
4.810.104 ₫
5.291.114 ₫ total
includes taxes & fees
16 Mar - 17 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Quadruple Room, Non Smoking, Mountain View
Comfort Quadruple Room, Non Smoking, Mountain View
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Shared/communal kitchen
Rice cooker
30 sq m
Mountain view
Sleeps 4
4 Single Futons
View all photos for Executive Triple Room, Non Smoking, Mountain View
Executive Triple Room, Non Smoking, Mountain View
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Shower/bath combination
Spring-water bath
Private bathroom
Bidet
Hairdryer
40 sq m
Mountain view
Sleeps 3
2 Single Beds and 1 Single Futon
View all photos for Single Room, 1 Single Bed, Non Smoking, Mountain View
Single Room, 1 Single Bed, Non Smoking, Mountain View
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Shared/communal kitchen
Rice cooker
15 sq m
Mountain view
Sleeps 1
1 Single Bed
View all photos for Standard Triple Room, Non Smoking, Mountain View
Standard Triple Room, Non Smoking, Mountain View
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Shared/communal kitchen
Rice cooker
25 sq m
Mountain view
Sleeps 3
3 Single Futons
View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View
Deluxe Quadruple Room, Non Smoking, Mountain View
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Shower/bath combination
Spring-water bath
Private bathroom
Bidet
Hairdryer
40 sq m
Mountain view
Sleeps 4
4 Single Futons
View all photos for Superior Quadruple Room, Non Smoking, Mountain View
Superior Quadruple Room, Non Smoking, Mountain View
At Hakone Suisen, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. Free perks include WiFi and self-parking. Also, Lake Ashi and Hakone Gora Park are within a short drive. Fellow travellers love the helpful staff.
Languages
Japanese
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Free off-site parking within 984 ft
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Shared microwave
Shared fridge
Travelling with children
Children's books
What to do
Hot springs
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
43-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Bidet
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Electrical adapters/chargers
Food and drink
Full-sized fridge/freezer
Microwave
Shared kitchen access
Rice cooker
Cookware, dishes and utensils
Children's dinnerware
More
Housekeeping (on request)
Tatami (woven mat floors)
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Frequently asked questions
Does Hakone Suisen offer free cancellation for a full refund?
Yes, Hakone Suisen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suisen?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Suisen?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suisen?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM.
What is there to do at Hakone Suisen and nearby?
On-site recreation at Hakone Suisen includes hot springs.
What's the area around Hakone Suisen like?
Hakone Suisen is in Ohiradai, a short 2-minute walk from Hakone Ohiradai Station.
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Hakone Suisen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2025
One of the best stays I've ever had. Very comfortable, everything was perfect. And it's a small ryokan/hotel so there are not that many other guests. Very peaceful.
Francesca
Francesca, 2-night trip
10/10 Exceptional
24 Nov 2024
Super friendly and helpful staff
Darren
Darren, 1-night trip
10/10 Exceptional
2 Dec 2024
Beautiful, quiet, restorative
Comfy, quiet, beautiful, welcoming place. My family enjoyed our one night stay. It was the perfect thing in the midst of our vacation. The staff were very helpful, the rooms and facilities excellent. The surroundings so beautiful.
Katherine
Katherine, 1-night trip
8/10 Very good
1 Nov 2024
Great stay
Staff was super helpful and friendly! Wish it was a bit more centrally located as the bus was unreliable and the train takes a while to get to get you around.
Verified traveller
3-night trip
10/10 Exceptional
9 Oct 2024
Best hotel I've ever stayed at! Exceeded expectations, definitely coming back
Su
Su, 1-night trip
10/10 Exceptional
4 Nov 2024
This place is the best! My husband and I wanted to visit Hakone for an day and I’m so glad I found this spot—close to the train station (we walked)—and a gorgeous view from our room. It was so peaceful and the outdoor baths are lovely! Yummy pastries in the morning and the staff are very kind and helpful.
Lelia
Lelia, 1-night trip
10/10 Exceptional
14 Oct 2024
Beautiful view of mountains. Open site onsen is incredibly picturesque and relaxing.
Scott
Scott, 1-night trip
10/10 Exceptional
2 Nov 2024
We staied very well
Cristiano
Cristiano, 2-night trip
10/10 Exceptional
22 Nov 2024
First stay at an Onsen
This was an amazing experience for my first onsen. Traditional but yet innovative.
The check in and check out was easy, the staff are super friendly and knowledgeable and made the whole stay wonderful. Always willing to accommodate.
Brian
Brian, 1-night trip
10/10 Exceptional
27 Jan 2024
Everyone was so nice the place was so clean we love our stay we definitely will recommend it !!
ADRIANA
ADRIANA, 1-night trip
10/10 Exceptional
17 Mar 2024
Loved the rooms and how peaceful it was. This was the perfect stay to unwind and escape the city.
Joshua
Joshua, 2-night trip
10/10 Exceptional
26 Mar 2024
very good hot spring, friendly staff and excellent services, really good area, close to bus stop
puhan lemon
puhan lemon, 2-night trip
10/10 Exceptional
20 Apr 2024
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Carrie
Carrie, 4-night trip
10/10 Exceptional
20 Apr 2024
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Carrie
Carrie, 4-night trip
10/10 Exceptional
30 Jul 2024
Everything was awesome ! Thank you for hosting me !
Johnny
Johnny, 1-night trip
10/10 Exceptional
10 Jun 2024
Quiet and relaxing. Staff was very helpful and informative. The view from the balcony was amazing.
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
20 May 2024
It was quiet, tranquil. Staff was pleasant and helpful. And the property was very very clean.
ANA
ANA, 1-night trip
10/10 Exceptional
21 May 2024
Beautiful property and views. Very peaceful and relaxing. Staff was outstanding. Highly impressed and recommended.
Mark
Mark, 2-night trip
10/10 Exceptional
13 May 2024
Beautiful property in a quite remote region, but accessible to bus and train for easy mobility. Room felt very traditional and had an incredible view of lush forest.
Miguel
Miguel, 1-night trip
10/10 Exceptional
17 Sep 2024
This is a lovely and beautiful ryokan located in a natural setting in a less crowded and touristic part of Hakone. The proximity to the Tozan Railway station and bus stops makes it practical. A few shops are located nearby. A classy establishment at decent prices. The rooms are beautiful with wonderful views on the valley. Nice little onsen on the property. Most staffs aren’t bilingual but there is one clerk fluent enough to handle most of your needs. Friendly and useful employees. This hotel is truly a hidden gem of Hakone.
Matthieu
Matthieu, 1-night trip
8/10 Very good
14 Sep 2024
Staff was a bit stand offish and not very helpful. Meal options very limited
Shane
Shane, 2-night trip
10/10 Exceptional
14 Apr 2024
Quiet area and appreciated the staff and cleanliness. A bit far from everything but there’s a cute cafe nearby. Highly recommend using the luggage service at Hakone yumoto, the hilly area is not suited for hauling big luggages around
Michael
Michael, 1-night trip
10/10 Exceptional
21 Apr 2024
Spectacular. Hard to find the words, highly highly recommend ❤️🇯🇵
Charles
Charles, 1-night trip
10/10 Exceptional
6 May 2024
Spacious room offers bed as well as futon. Window with magnificent mountain view yet offering privacy. Staffs are super helpful providing tips on our trip. High end good quality toiletries. Indoor outdoor Onsen plus 24hours Foot Bath. Dining room pastry breakfast and a common entertainment room with great vibe and cosy seatings.
Carol
Carol, 2-night trip
10/10 Exceptional
28 Mar 2024
As advertised. Note: Take the local train and get off at stop OH53. Then walk down the steep hill say 200 metres and the hotel will be on the left side.