Near Bishop Cotton School, Khallini, Shimla, Himachal Pradesh, 171002
What's nearby
Lakkar Bazar - 9 min drive
Mall Road - 11 min drive
Jakhu Temple - 12 min drive
Viceregal Lodge - 12 min drive
Christ Church - 15 min drive
Getting around
Shimla (SLV) - 55 min drive
Chandigarh (IXC) - 36.9 miles/59.4 km
Shimla Station - 18 min drive
Kathleeghat Station - 20 min drive
Summer Hill Station - 25 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
Sixteen 69 Lounge Bar - 4 min drive
Athiti Fast Food - 13 min walk
The Catering Place - 2 min drive
Visitors Cafeteria - 3 min drive
Ks Cafe - 3 min drive
About this property
East Bourne Resort & Spa
Enjoy your visit to Shimla with a stay at East Bourne Resort & Spa. You can visit the spa to be pampered with massages, body treatments or Ayurvedic treatments, and The Reef, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights include 6 bars/lounges, an indoor pool and a health club.
Languages
English, Hindi
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at noon
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Transfers
Airport shuttle (available on request)*
Train station pickup
Property amenities
Food and drink
Breakfast available (surcharge)
3 restaurants
6 bars/lounges
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Shopping
Pool table
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Facilities
5 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Health club
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Home comfort
Minibar
Coffee/tea maker
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Maples. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
Dining
The Reef – This restaurant serves breakfast, lunch and dinner.
The terraces – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: INR 7000.00
Christmas Eve (24 December) gala dinner per child: INR 2500.00
New Year's Eve (31 December) gala dinner per adult: INR 7000.00
New Year's Eve (31 December) gala dinner per child: INR 2500.00
Optional extras
Breakfast is offered for an extra charge of approximately INR 70 per person
Airport shuttle service is offered for an extra charge of INR 2500 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
East Bourne Resort
East Bourne Resort Shimla
East Bourne Shimla
East Bourne Hotel Shimla
East Bourne Resort And Spa
East Bourne
East Bourne Resort And Spa
East Bourne Resort Spa
East Bourne Resort & Spa Hotel
East Bourne Resort & Spa Shimla
East Bourne Resort & Spa Hotel Shimla
Frequently asked questions
Does East Bourne Resort & Spa offer free cancellation for a full refund?
Yes, East Bourne Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at East Bourne Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at East Bourne Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at East Bourne Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by East Bourne Resort & Spa?
Yes, an airport shuttle is available. The charge is INR 2500 per vehicle one way.
What are the check-in and check-out times at East Bourne Resort & Spa?
You can check in starting at noon. Check-out time is noon.
What is there to do at East Bourne Resort & Spa and nearby?
East Bourne Resort & Spa has 6 bars, a spa and an indoor pool, as well as a steam room, an arcade and a garden.
Are there restaurants at or near East Bourne Resort & Spa?
Yes, there are 3 on-site restaurants.
What's the area around East Bourne Resort & Spa like?
East Bourne Resort & Spa is located a short 6-minute walk from Tara Devi Temple.
East Bourne Resort & Spa Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.6/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
8/10 Very good
15 Nov 2016
Convineant and clean hotel
Our stay was good... the staff is really good and helpful...
Verified traveller
Verified Hotels.com guest review
8/10 Very good
29 Dec 2015
Nice Stay
This is a very good hotel , All staff were helpful and polite. We could not fault anything and would highly recommend it. Nice hotel, good size family room, good breakfast for families
VISHAL
Verified Hotels.com guest review
6/10 Good
14 Jun 2015
FAIR HOTEL
I WAS REALLY SATISFIED STAYING IN THIS HOTEL. BUT PLEASE ARRANGE TO CHANGE THE METHODOLOGY FOR PAYMENT FOR ROOM SERVICE FOODING AS IT SHOULD BE CHARGED DURING CHECKING OUT AND DO NOT CAUSE DISCOMFORT BY EVERY TIME ASKING FOR EACH TIME ROOM SERVICE FOODING.
Mrinal
Verified Hotels.com guest review
2/10 Poor
31 May 2014
PATHETIC ROOMS AND OVERLY PRICED FOOD AND BREAKFAS
THE HOTEL WAS BOOKED ON EXPEDIA AND CHARGED TO CARD WITHOUT ANY PRIOR INFO INSTEAD OF A GUARANTEE AND ROOMS GIVEN INITIALLY WERE LOUSY AND DIRTY AND WORSE THEN EVEN DORMS AND ON DISCUSSION AND ARGUEMENTS IT WAS CHANGED TO BETTER ROOMS HOWEVER THE FOOD WAS EXPENSIVE WITH NO TASTE AND BREAKFAST EXORBITANTLY CHARGED AND EVEN KID OF 5 YRS CHARGED EVEN WITHOUT EXTRA BED AND RACK RATES WERE LOWER THAN OFFERED BY EXPEDIA.IT WAS DISGUSTING EXPERIENCE EXCEPT SOME ACTION BY ITS GM MR ARORA TO OFFER NEW ROOMS THAT WERE GOOD
CHETAN
Verified Expedia guest review
4/10 Fair
14 Jun 2013
Can improve
TV was fuzzy. Fan did not work and had to be replaced. Bed was squeaky with springs and not a restful sleep. Restaurant was good with a good view. . For a guest to pay to use the swimming pool was absurd. An overpriced hotel for the service.
krishna
Verified Hotels.com guest review
4/10 Fair
8 Oct 2012
East bourne - Not worth the price
1) The rooms there are very small and no view from the window, nearly half of the rooms the window opens in the common area where all the people pass by so you can't open it. and there is no open space 2) The bathrooms are small, no bath tubs and the hot water not available for 24 hrs. 3) The food is too costly just think a plate of idli costing Rs . 235 + Tax, the resort is at a location where you can't find anything else to eat. 4) The cab is provided once in a day to reach the mall but the pick up from the mall is at 8pm which is too early. Over all not worth for the price and please do confirm if the booking is being informed to hotel as in my case the hotel was not informed and i could check in only after sending them the booking receipt on email, i was lucky as the hotel had 1 room left on that day. i would in no case book that hotel again.
Rahul
Verified Hotels.com guest review
2/10 Poor
26 Jun 2012
Bad experience
Horrified to know superior room had no windows and false air conditioning unit hanging. Very bad experience
Verified traveller
Verified Expedia guest review
10/10 Exceptional
8 Jun 2012
A very relaxing place and staff are well trained
pretty good!
SK
Verified Hotels.com guest review
8/10 Very good
30 May 2012
Cheerful!
East Bourne Resort is a little away from town but a very good family destination. Its has an extremely cheerful atmosphere. The beautiful garden & the lovely flowers in the middle of the resort is a treat and washes away any deficiencies the Hotel may have. some updradation/renovation is definitely required. On the whole a pleasant stay.
Vinod Pande
Verified Hotels.com guest review
2/10 Poor
25 May 2012
Pathetic Stay and Zero value for money
Extremely Horrible. Beds and mattress are in bad shape, no outlet for toilet air with the result room stinks, very expensive stay, dinner expensive @750 INR per plate per person. You have to call multiple times to avail service. Staff for managing movement / vehicle parking are a confused lot. Broke my car handbrake and did not have the courtesy to even ask if they can do something about it. Front desk struggled to figure out if an expedia guest booking was available for me. Zero value for money. I got the impression that they were interested in making me a hotel member. Will not recommend wasting hard earned money at this hotel. Better check in at either a cheap hotel for a bed or good five star with almost same rates but better service.
Pankaj
Verified Expedia guest review
4/10 Fair
20 May 2012
Style without substance
I had booked two Super Deluxe rooms for two nights. I share the bitter experience:-
1. Poor correspondence. Despite several emails (attaching all the emails, invoices and vouchers from Hotels.com) the hotel dint confirm my booking. All throughout the journey I was under tension.
2. Hotel lobby looks good and the garden had beautiful flowers.
3. Wrong category of rooms allocated.
4. Issues with the Super Deluxe Rooms - My room had various issues. Patches of wallpapers stuck and also peeled off at various places. The walls were stained and wet. Bathrooms light not working. The controls for both showers were broken. Door frames broken and cracked walls. Gaps in the main door enabled people standing outside to hear our conversations. The fan/airconditioner controls were not working (during summer). Bad furniture quality. Toiletries and dental kit not provided.
5. Pathetic Service - I immediately asked for change of room. However, I was told that rooms were not ready and I will be shifted to new rooms as soon as I arrive after visiting the mall road. 6. Finally after a bitter argument with the staff, manager, etc. I was allocated another rooms, which weren’t cleaned after the erstwhile occupants left. Noise due to work going on right outside our room. Ruined my family’s mood and we were mentally throughout our stay.
7. Multiple issues in the hotel. Please abstain from staying in this hotel. Photographs posted on tripadvisor.com.
Darshit
Verified Hotels.com guest review
10/10 Exceptional
31 Mar 2012
East Bourne
Excellent hotel to stay in Shimla with good facilites ........
I personaly recommend this hotel to every one
Verified traveller
Verified Expedia guest review
4/10 Fair
14 Dec 2011
The east Bourne hotel in shimla
Hotel is beautiful .rooms r huge n clean , but the staff's there are very rude ... Managers on duty don't come to the phone n they react very very slow to needs ... I will never ever wan to stay thr again cus of the service the said thing the hotel is so beautiful but the staffs r just not bothered , I had 3 rooms thr n we bought a pizza bak , they told me thr's no food allowed from outside , come on it was just a pizza , n we had to wait Like 20 mins for a taxi .... Futhermore it's not worth the price ....