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G&Z Urban Hotel

4.0 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Pub Street

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for G&Z Urban Hotel

Lobby sitting area
Building design
Terrace/patio
Interior
Deluxe Twin Room, Pool View (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Parking available
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Free use of bicycles
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
Feel at home
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Pool View (Free Pick Up)

Deluxe Double Room, Pool View (Free Pick Up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Double Room, Pool View (Free Pick Up)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, River View (Free Pick Up)

Family Suite, River View (Free Pick Up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Suite, River View (Free Pick Up)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room, Pool View (Free pick up)

Deluxe Twin Room, Pool View (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Twin Room, Pool View (Free pick up)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Free pick up)

Superior Double Room (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Double Room (Free pick up)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Free pick up)

Superior Twin Room (Free pick up) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Twin Room (Free pick up)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
City Center, Acha Sva Street, Siem Reap, 855

What's nearby

  • Old Market Area - 4 min walk - 0.4 km
  • Phsar Chas Market - 5 min walk - 0.5 km
  • Pub Street - 5 min walk - 0.5 km
  • Angkor Night Market - 10 min walk - 0.9 km
  • Siem Reap Royal Residence - 13 min walk - 1.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive
  • Free airport shuttle

Restaurants

  • ‪Sister Srey Cafe - ‬4 min walk
  • ‪Noi Cafe - ‬2 min walk
  • ‪Chanrey Tree - ‬2 min walk
  • ‪Hard Rock Cafe Angkor - ‬2 min walk
  • ‪Dialogue Siem Reap - ‬4 min walk

About this property

G&Z Urban Hotel

G&Z Urban Hotel puts you within a 10-minute drive of Angkor Wat and Pub Street. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or reflexology. Other highlights at this luxurious hotel include an outdoor pool, a free airport shuttle and a poolside bar.

Languages

Chinese (Mandarin), English, Khmer

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

What to do

  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Shopping
  • Ecotours nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hollywood Angkor Boutique Hotel Siem Reap
Hollywood Angkor Boutique Hotel
Hollywood Angkor Boutique Siem Reap
Hollywood Angkor Boutique
G&Z Urban Hotel Siem Reap
G&Z Urban Siem Reap
G&Z Urban
G&Z Urban Hotel Hotel
G&Z Urban Hotel Siem Reap
G&Z Urban Hotel Hotel Siem Reap

Frequently asked questions

Does G&Z Urban Hotel offer free cancellation for a full refund?
Yes, G&Z Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at G&Z Urban Hotel?
Yes, there's an outdoor pool.
Are pets allowed at G&Z Urban Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at G&Z Urban Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by G&Z Urban Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at G&Z Urban Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at G&Z Urban Hotel and nearby?
Have fun with on-site activities such as horse riding and cycling. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. G&Z Urban Hotel also has a garden.
Are there restaurants at or near G&Z Urban Hotel?
Yes, there's an on-site restaurant.
What's the area around G&Z Urban Hotel like?
G&Z Urban Hotel is in Downtown Siem Reap, a short 5-minute walk from Pub Street and 4 minutes' walk from Old Market Area.

G&Z Urban Hotel Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent stay in G&Z Urban Hotel: Siem Reap
The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient. All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference! Much respect to G&Z for employing a good man. The food and drink was excellent and I would thoroughly recommend a stay in this hotel.
Alistair, 3-night trip
Verified Hotels.com guest review

8/10 Very good

hotel by the river
This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there. Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!
Alistair, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel and staff were great. Tours were very reasonable. Good value overall for the price. Great downtown location. A little noisy at times.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

aircond，not cold enough
3-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff, pool, and location to walk everywhere.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.
4-night family trip
Verified Wotif guest review

10/10 Exceptional

Siem Reap Hotel
We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!
Beth, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Not prrofessionnel l breakfast. ,,,, Restaurant....
4-night family trip
Verified Expedia guest review

10/10 Exceptional

great stay at siem reap. will stay at the hotel again.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and even better location. Would strongly suggest.
3-night family trip
Verified Expedia guest review

8/10 Very good

Autumn Break
Great location by the river, and only a few minutes walk to the main attractions. The hotel was in good condition, though the grey walls and floor made it appear rather drab. The staff were very friendly and helpful. Inclusive breakfast was a high standard, and cooked for you. Overall, an enjoyable stay.
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ideally-located hotel
Comfortable hotel ideally located in Siem Reap. The room was clean, quiet and comfortable and the service was impeccable.
MICHAEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great little hotel by the river
Loved this place. Friendly and helpful staff. Great breakfast. Nice room. I'd gladly stay there again
Verified Hotels.com guest review

10/10 Exceptional

Close to the action yet quiet and comfortable.
Small well appointed hotel with good (lunch/breakfast) restaurant. Helpful friendly staff. Swimming pool small but nicer than pictures on the web. 5 minute walk to the old town bars and markets area. 2 minute walk to Hard Rock Cafe, the (trendy) Temple cafe, and the Jungle Bar.
Verified Hotels.com guest review

4/10 Fair

Not worth the money
The only two good things about this hotel was it's location and spacious room. Breakfast was very poor. Toilet and shower were filthy and the room itself would do with some more cleaning (spider web in the corners, stained curtains, sticky and dirty fridge). When we booked the room we were offered 20% off food and bevareges and free one way airport transfer. No one told us that discount doesn't apply to mini bar and we only found out about this during the check out. Lastly free one way airport transfer it's only a pick up from the airport. We managed to get to the hotel on our own but when we asked to be dropped off to the airport we were inform that hotel is not able to provide that free of charge as they only do pick up. Once again good to know in advance. Despite having email confirmation about terms and conditions of the reservation they wouldn't accept that and made us pay.
Ewelina, 3-night trip
Verified Expedia guest review

8/10 Very good

Members of staff were all very friendly I. Found I had mosquitos in the room so I. Asked for the room to be sprayed. Both ocasions the staff were ver accommodated.I would stay there again
Verified Hotels.com guest review

6/10 Good

Bad service
We booked this hotel after all the "good" review, however it started with very upsetting airport pick-up situation -- we waited (wasted) for one hour waiting for the driver at the airport while he didn't show up; we took a taxi to the hotel and got confusing reply (no reply at all), and we figured out the driver didn't even go as we saw the pick-up paper (with my name on) was at the reception desk. Staff speak very poor English. Except the service, room is not bad.
Verified Hotels.com guest review

10/10 Exceptional

Best value!
The hotel was initially a little hard to find as its going through a name change. However, the location is fantastic (near the old market) and there are several restaurants within walking distance. The staff were very nice and helpful although some had very limited English. There is no elevator but they will help you with your luggage. The breakfast was delicious. The in-room massage and facial was fantastic! The pool was small but very nice! It’s a fantastic value and I would highly recommend this lovely boutique hotel!
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, great location
Loved this place! Minutes walk to Pub Street and the Night Market so there was lots to do. Mr. Sey was our tuktuk driver and he was the sweetest, most accommodating guy. The hotel helped organize our sunrise tour of Angkor Wat ($21 USD) and transportation to and from the airport.
Kylie, 3-night trip
Verified Expedia guest review

8/10 Very good

helpful staff.
Service is very good. helpful staffs. Although towels are missing in room when check-in, staffs brought in new ones right away.
kim-kwong, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Inexpensive boutique hotel in the heart of town
The hotel is an inexpensive boutique hotel located very centrally. Unfortunately the a/c in one of my rooms (I had to switch rooms as I had two contiguous reservations after I decided to stay an extra day) didn’t really work well at all, and the water in the showers in both rooms was not hot at all in the mornings. The hotel said they used solar heating for the water, which is great (and the water was hot the one day I showered in the evening), but then you typically need hot water in the morning, so the showers need to be equipped to provide hot water in the mornings. And there are no elevators; something to consider if you cannot downstairs. The staff was friendly and did their best to help, but the equipment probably needs to be upgraded.
Devesh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cosy place to stay
Very well located and staff are great. The water sometimes took longer to get warm, the brakefast was quite desorganised on the last day and the pick up at the station never showed up, but overall is very cool.
Eduardo, 2-night trip
Verified Expedia guest review