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The Freshwater

4.0 star property
Ski apartment with ski storage, near Niseko Mountain Resort Grand Hirafu

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Photo gallery for The Freshwater

Balcony view
Aerial view
Aerial view
Interior
2 Bedroom Penthouse Residence | Private kitchen | Fridge, microwave, oven, stovetop
Located within a 10-minute walk of Niseko Mountain Resort Grand Hirafu, The Freshwater puts you near winter activities such as downhill skiing. Free perks such as WiFi and self-parking mean that guests have more money for fun in the snow. Apartments feature bonuses such as fridges and microwaves, along with flat-screen TVs and DVD players. Ski passes, storage, rentals and lessons are also available.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Lounge area
  • Ski facilities
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Refrigerator

Main amenities (9)

  • 33 smoke-free apartments
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Babysitting
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Separate sitting area
  • Television
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Bedroom Penthouse Suite

Balcony view

2 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Residence

2 Bedroom Penthouse Residence | Desk, iron/ironing board, free WiFi

2 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Penthouse Residence

3 Bedroom Penthouse Residence | In-room dining

3 Bedroom Penthouse Residence

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 137 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for Superior Studio

Superior Studio | Desk, iron/ironing board, free WiFi

Superior Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

Balcony view

3 Bedroom Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Kitchen
Fridge
Dining table
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 3 Single Beds OR 3 King Beds

View all photos for 1 Bedroom Suite

Fridge, microwave, oven, stovetop

1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Bedroom Suite

Desk, iron/ironing board, free WiFi

2 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Single Beds OR 2 King Beds

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About the area

Map
165-19, Yamada, Abuta, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 3 min walk
  • Kutchancho Asahigaoka Ski Area - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 20 min drive

Getting around

  • New Chitose Airport (CTS) - 117 min drive
  • Kutchan Station - 8 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 26 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬3 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬2 min walk
  • ‪Musu - ‬3 min walk
  • ‪If Cafe - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Freshwater

Located within a 10-minute walk of Niseko Mountain Resort Grand Hirafu, The Freshwater puts you near winter activities such as downhill skiing. Free perks such as WiFi and self-parking mean that guests have more money for fun in the snow. Apartments feature bonuses such as fridges and microwaves, along with flat-screen TVs and DVD players. Ski passes, storage, rentals and lessons are also available.

Languages

English, Japanese

At a glance

DONE

Property size

    • 33 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District]
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [Intuition Niseko, 38-6 Kabayama, Kutchan, Abuta District, Hokkaido 044-0078, Japan]
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • The listed optional cot/infant bed fee applies every 4 days.
    • Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking is limited (max. 2 spaces per unit)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Ski storage
  • Ski passes
  • Ski equipment hire
  • Skiing lessons on site

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking (max. 2 spaces per unit)
  • On-site parking

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Rice cooker
  • Cookware/dishes/utensils

Bathrooms

  • Shampoo
  • Towels provided
  • Soap
  • Hairdryer
  • Toilet paper
  • Slippers
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 33 rooms
  • 5 floors
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for JPY 7000.0 per day

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

Frequently asked questions

Does The Freshwater offer free cancellation for a full refund?

Yes, The Freshwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Freshwater?

Sorry, pets aren't allowed.

Is parking offered on site at The Freshwater?

Yes, there's free self parking. On-site parking is limited (max. 2 spaces per unit).

What are the check-in and check-out times at The Freshwater?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at The Freshwater and nearby?

Have fun with on-site winter activities such as skiing.

What's the area around The Freshwater like?

The Freshwater is a short 3-minute walk from Niseko Mountain Resort Grand Hirafu and 18 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

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The Freshwater Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Best Value in Town
This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.
Keith, 4-night trip

10/10 Exceptional

Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.
Tayah, 7-night trip

8/10 Very good

洗濯機もありよかった！
Mizuki, 3-night trip

2/10 Poor

Yasumichi, 1-night trip

6/10 Good

ウォシュレットと湯船が有れば最高でした。
YATO, 8-night trip

4/10 Fair

Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Alicia, 3-night trip

6/10 Good

Good location, very small rooms for price, rooms are a lot smaller than photos appear
Kent, 6-night trip

8/10 Very good

Calvin, 2-night trip

8/10 Very good

The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
JC, 2-night trip

10/10 Exceptional

Excellent and cozy apartment with well-equipped kitchen. Staff are so nice. Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby. We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date. We will stay here again when we go to Niseko next time. 👍
4-night trip

2/10 Poor

6人で利用は無理があるのに、6人で利用できると書いてあり、２人ソファで寝ました。それなのに、２人の追加料金が２万も取られて、ホテルマネージャーに抗議しましたが、訳のわからない返答で、本当に嫌な思いをしました。
kazu, 1-night trip

10/10 Exceptional

A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
4-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Modern apartment that is very close to everything.
5-night trip

10/10 Exceptional

Great location and very friendly staff. Even though our buss was 30 minutes late there was someone waiting to drive us to the apartment.
8-night trip

10/10 Exceptional

Room was big enough to stay for three people with very clean condition. Location is amazing probably best ever location if you have plan to ride gondola mostly.
Jinsoo, 5-night trip

10/10 Exceptional

Very clean. Easy to locate. Staff was helpful from before arrival till we depart. Wonderful experience!
3-night trip

10/10 Exceptional

Excellent location to lifts, restaurants, and shops
8-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

レセプションなどでスタッに遭遇すると（特に男性スタッフ）食事のことから日々の送迎のことまで隅々まで気にかけてくださり、できる限りのことをしてくださいます。私の下手な英語にも一生懸命答えてくださって大変素敵な滞在となりました。
ryoko, 3-night trip

10/10 Exceptional

Freshwater
Great option in Hirafu
James, 2-night trip

8/10 Very good

We stayed in the Freshwater and there was no one at the reception to offer assistance the whole time during our stay. The apartment is nice and the location is very convenient.
2-night trip

8/10 Very good

Great location, great staff and an overall great lodging experience. Only wish there was a hot tub or sauna on the premises.
3-night trip

8/10 Very good

YIJU, 3-night trip

10/10 Exceptional

Fantastic convienient location and very comfy !!
Spacious comfortable accomodation in a great location only a few minutes walk to the family chair, bars restaurants, massage, hire shops etc. Would definately consider again.
Stephen, 5-night trip