2/10 - Kém
15/12/2025
I reserved a room for my adult children who were in from out of state because their grandfather was on his deathbed. He passed away during the second day of their stay and they didn’t get back to the room for the second night until midnight. At that time they found bedbugs in their bedding. Realizing they had already spent one night with the bedbugs they had to secure new clothes, and find another hotel in the middle of the night. It was just a disgusting situation and a terrible inconvenience. We’re still wondering if my newly widowed Mom has bedbugs in her house now given that the kids spent all day there after having unknowingly slept with them the night before. As I write this, the kids are at the laundromat washing all of their clothes. I called the hotel and they are willing to reimburse the cost of the two nights – but that’s not enough for me in this case. I’m also asking them to cover the cost of the hotel they had to secure at 1 AM this morning. They say they will have to talk to their boss about it tomorrow morning. Just a very disappointing experience, but I do appreciate that they’re working with us a little bit.
Stephen M
Stephen M, nghỉ 2 đêm
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