First off, Expedia charged us almost $400 per night for each of 3 nights - EXORBITANT! I regret that I did not just call up the hotel and make reservations that way. I think the rack rate would have been better! What we experienced was not worth half that price. I had reserved a handicap accessible room, but I did not get it. We were placed on the 4th floor, and then both elevators were broken for 2 days! I was in pain and in danger of a fall as I had to navigate cement steps on 4 floors. This was very distressing, and I am grateful I was not in a wheelchair! The area is unattractive with a homeless shelter next door which looked very similar to our hotel. The floors in lobby and elevators were dirty. We were told that housekeeping would be provided every OTHER day! I felt sorry for the meager staff who were SOMETIMES present at the front desk and had to represent this hotel. The breakfast was adequate as was the small exercise room. I found no fault with the kitchen staff. The room upon check-in was acceptably clean, and we chose not to use housekeeping services during our 3 day stay. Overall, it is rather a depressing place, and I would not recommend it.