The X Hotel có cho phép hủy miễn phí và hoàn tiền toàn bộ không?

Có, The X Hotel có phòng với giá có thể hoàn tiền toàn bộ. Với giá này, bạn có thể hủy đến vài ngày trước ngày nhận phòng, tùy vào chính sách hủy của nơi lưu trú. Nhớ kiểm tra cẩn thận chính sách hủy của nơi lưu trú để nắm rõ điều khoản và điều kiện.

The X Hotel có cho phép mang theo vật nuôi hay không?

Cho phép mang theo vật nuôi. Thu phí 20 GBP mỗi vật nuôi, mỗi đêm. Miễn phụ phí vật nuôi hỗ trợ người khuyết tật.

Giờ nhận phòng và trả phòng tại The X Hotel

Bắt đầu nhận phòng: 16:00; kết thúc nhận phòng: mọi thời điểm. Phí nhận phòng sớm 10 GBP (tùy theo tình trạng phòng thực tế). Giờ trả phòng là 10:00. Khách có thể trả phòng muộn, phụ phí 10 GBP (tùy tình hình thực tế). Khách có thể nhận phòng và trả phòng cấp tốc.

Có sòng bạc tại The X Hotel không?

Không, Khách sạn không có sòng bạc, nhưng Sòng bạc Rendezvous chỉ cách khoảng 6 phút đi xe.

Khu vực quanh The X Hotel như thế nào?

The X Hotel nằm gần Bãi biển Brighton, chỉ cách Trung tâm Brighton 13 phút đi bộ và Brighton i360 9 phút đi bộ.

The X Hotel, Hove | Hotels.com

2/10 - Kém

05/10/2025

Disgusting

We had to check in again at the hotel there was a very large mirror in the hallway that could of fell on anyone, you had to remember a security code to get into the main door and then you had to get a key safe number to get into your room , the bath handle kept falling off, the ceiling had damp coming threw the dirt was terrible, and the cleaning staff were rude and just kept on their phones and didn’t want to help with anything

Mark, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

15/09/2025

Johnathon, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

6/10 - Tốt

06/09/2025

BJ, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

17/08/2025

I had non stop problems with my stay with the X hotel - thought for Brighton it was reasonably priced with the room being for 5-6 people ‘DELUXE’ family room but when we arrived it was a box room with dangerous wobbly staircase we literally had to crawl up to get to a loft room where we had to crawl to the beds too. The beds were hard, 1 plug socket upstairs. Definitely NOT the room advertised we booked. The walls were half painted, dirt & dust all over the floors, a bathroom door that didn’t shut. A kitchen the width of my arm basically in a cupboard. It’s the most shocking room I’ve ever seen especially for the £300 price for 2 nights. On top of all that I was asked to pay multiple fees for ‘insurance’ and ‘breakage’ deposit. DO NOT put your card details outside of Expedia as Expedia mentions because they will start randomly charging your card. I was charged for the room again too so all in all around £650 was taken out of my account which set me back for my stay in Brighton. Eventually after many calls and hours later (ruining the whole of our first day in Brighton) they refunded the duplicate room rate but not the rest. Getting hold of any staff from this property is mission impossible. Even weeks before our stay unanswered questions and only automated message we had was when they wanted money. Never have I been so disgusted with a service & have put in a complaint as we should be refunded. Photos taken to prove all of this.

Sophie, nghỉ 2 đêm cùng bạn bè

Nhận xét của khách thực Expedia

8/10 - Rất tốt

16/08/2025

Was a surprisingly pleasant stay at this hotel, i was worried after reading some of the reviews but it was actually a nice hotel, the bed was comfortable, the bedding was clean and smelled fresh, some areas of cleaning had been missed but it wasn't a problem for us. The decor was so interesting and was nice to stay in a hotel with a bit of personality.

Tamsin, nghỉ 1 đêm

Nhận xét của khách thực Expedia

8/10 - Rất tốt

12/08/2025

The 2 ladies were very helpful when we arrived and offered us both a cold glass of processco, which was nice,the hotel room could do with updating abit but overall the X hotel looked after us well.

Joanne, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

12/08/2025

Moksud, nghỉ 2 đêm cùng gia đình

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

11/08/2025

seram, nghỉ 3 đêm

Nhận xét của khách thực Hotels.com

4/10 - Khá

10/08/2025

Avoid this place

Never staying there again. Room was in basement accessed via a very worn outside staircase with rotten hand rail. No where to store clothes, no coat hangers for hanging rail. Broken toilet seat. Blood coloured marks on wall. Walls generally very marked, needs redecorating. Shower riser broken and shower door has a very small opening so if on large side you would never get in it. Everytime the rooms above us used water we could hear the noise of it and the dripping of leaking pipwork. People smoking in shared court yard which had ours and other room windows on, so if that smoke had come into our room we could of been changed £200 for the smell of smoke. They threaten you a £20 per hr charge for late checkout, tjis charge could also apply if you leave rubbish in room or leave it dirty. There is also a hidden charge of £4.97 per person at check-in, which is non refundable. Check-in online and you have to verify yourself and anyone staying with you using photo ID. Avoid at all costs

Wendy, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

6/10 - Tốt

10/08/2025

We booked a last minute stay & needed a dog friendly place. Before we reached Brighton the hotel called & upgraded us to an apartment as they had a large stag party staying & we had children with us so they said it would be quieter. We got check in details sent by txt & had no problem finding the property & getting in. We never saw the hotel but the service & communication from them was very good. The apartment wasn’t very well stocked, there was only 1 cup for a hot drink for example. But we just needed a bed for the night & there was plenty of room. It was dated & may not be for everyone. Being right on the road it was fairly noisy but it was right by the beach & was a good location for us.

Jo, nghỉ 1 đêm

Nhận xét của khách thực Expedia

4/10 - Khá

10/08/2025

The hotel was a self check in, didn’t provide all the information in one go. Lack of communication on their end when trying to check in, delayed response times/ignoring, etc. The room was small, not like the pictures, felt as if we were catfished, would not stay here again.

Nafeesa, kỳ nghỉ lãng mạn 3 đêm

Nhận xét của khách thực Expedia

4/10 - Khá

07/08/2025

Good luck 😂

Pain in the arse to actually get into the hotel. With different door codes. No staff on site. Piles and piles of dirty laundry bagged up outside our actual room down a narrow corridor which was hard to get ourselves and luggage in room. Absolutely filthy nothing like the photos on line. Pubes and stains over bedding, dried blood in bath, bugs and insects everywhere. Stains on carpets that wasn't even hoovered before we arrived. Full dirty bins that we had to empty ourselves. We even went to Tesco's to buy cleaning products as it was just too gross. No storage at all Everything didn't match not even the same length curtains. Everything was wonky, curtain poles. Wonky blinds. Even our small double bed was uneven and wonky, our heads down a slope while it felt like our legs were in the air. My eldest daughter suffers from OCD so thinking I've booked a very stylish clean boutique style room from the photos on line. I couldn't have been more wrong. We had to leave early and cut our stay short. As the lack of cleanliness sent her in a mental spiral. Very noisy at night times. Fire alarm was going off for ages and no stuff on site to check or sort that out. No flooring in the bathroom just splattered paint everywhere. Used chewing gum just spat out of the window seals. Very small cramped rooms for how much we paid for a family room. Very disappointed 😞

Gemma, nghỉ 2 đêm cùng gia đình

Nhận xét của khách thực Hotels.com

4/10 - Khá

04/08/2025

rude and poor customer service

Told me the hotel was full and an issue with my room could put me up at a hotel 2 miles away had already paid parking etc an the staff were very rude and slow to help took me an hour in speaking with them on messanger I asked them to phone me to spewed up the process but they told me that not and option only option is to cancel so rude

John, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

03/08/2025

Below basic at above average cost, apart from the comfortable bed I can think of nothing to recommend this place. More like poor grade airb&b. I travel and walk a lot staying in French hires, shelters and Spanish religious, all much better than X in every respect

Nghỉ 3 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

29/07/2025

Good place to stay

Was in Brighton to see Eric Prydz concert. Needed somewhere straight forward to stay. This hotel is good - Clean, modern and friendly staff. I think the other negative reviews are quite harsh

Nghỉ 2 đêm cùng bạn bè

Nhận xét của khách thực Hotels.com

2/10 - Kém

29/07/2025

Not even a 1 star

Basement room more like a prison cell

Paul, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

28/07/2025

The pictures on the website do not match in person. The room was too small and no amenities- no toilet paper, no soap, fridge not working, no cloak hanger. The room was not ready even though paid for early check in. The early check in was misleading and asked to pay extra payment on arrival. The hotel room is sub standard and health and safety risk. The room has poor lighting and too hot and expensive cost for the room. I would not even dare recommend this hotel. This is a scam.

Juan, nghỉ 1 đêm cùng bạn bè

Nhận xét của khách thực Expedia

2/10 - Kém

28/07/2025

£30 for early check in yet no code was issued until after 4pm. Holiday from hell

Calum, nghỉ 1 đêm

Nhận xét của khách thực Expedia

2/10 - Kém

28/07/2025

NIGHTMARE

my experience of booking this accommodation was a nightmare from start to eventual refusal to stay. when i got checked in and shown to my room, which was a supposed upgrade from single ensuite to a double ensuite. the ensuite was not actually in the room, you had to use the bathroom outside the room. [ensuite surely means that the bathroom/shower is inside your room]. needless to say that this was not acceptable! the room i was shown was in the basement, down some external stairs which were quite steep and not very friendly. upon getting back to the reception area, they were unable to provide any other suitable accommodation within the property. they advised that a full refund would be forthcoming, so we will wait and see.

Mr Robert C, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

24/07/2025

Camila, nghỉ 1 đêm cùng bạn bè

Nhận xét của khách thực Hotels.com

2/10 - Kém

23/07/2025

Ann-Helen, nghỉ 4 đêm

Nhận xét của khách thực Hotels.com

6/10 - Tốt

21/07/2025

Nice stay. Close to the beach and everything.

Emily, nghỉ 3 đêm

Nhận xét của khách thực Expedia

2/10 - Kém

20/07/2025

Hotel X is a scam hotel

This is a SCAM hotel. DO NOT BOOK HERE I booked and paid beginning of May. 3 days before reservation in July they wanted more money in fees! 2 hours before we were due to check in they cancelled the reservation. There is no front desk. Everything is communicated only by wattsapp messages. You can’t phone. Hotels.com don’t help either when you reach out to them - which I did about the extra fees. They have all my money. Hotel X replies are all copy and pasted, so they do this constantly.

Abigail, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

20/07/2025

Sai Prasad Chowdary, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

19/07/2025

We loved our stay. We were welcomed wonderfully. The people were kind and warm, helpful, and attentive. Great location. The room we stayed in was beautiful and spacious with a privileged view.

Camila, nghỉ 1 đêm cùng bạn bè

Nhận xét của khách thực Hotels.com

The X Hotel

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