Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel

Pleasantly surprised on how friendly and cleaned accommodating the whole place was. We just stopped in for a restful night on a long journey and it was great. Bar/restaurant made great food and drinks and it was a great ending to a vacation.

Stayed here back in September 2020 and everything was fine. This trip (04/12/2021) room was dirty, bathroom dirty and small with no vent fan (is that up to code?), everything is dated and not well maintained. On top of that the price of the room has gone up 20%. We will not be staying here again. Too many other nice newer hotels close by.

Very friendly and helpful staff. Good food at the bar restaurant. Nice pool. Only down size for us is the didn’t have the room we requested which was a king, so took what the had which was 2 double. Not comfortable at all.

The front desk was friendly.. check in was quick. First room was disgusting. Smelled like mold and mildew. Ceiling was falling. I literally. Walked in and walked out went to the desk manager switched rooms no problem.. beds we comfortable. The hotel lobby is beautiful it’s clean..the pool was nice, the rest of the halls and rooms are filthy.. walls, mirrors in the elevators the windows, the glass doors in the halls.. just nasty. Bed skirts don’t look like they are changed with the linen because the ones on my beds looked like someone spilt food or liquid on it in many areas. The curtains needs washing a lot of dust and the flooring underneath the curtains need cleaning and corners were black.. with dirt. Seems like basic cleaning..minimal cleaning is done. The managers need to double check housekeeping.. also, dine is was opened at the restaurant there but we had to go tot eh bar counter to order then our food was brought to us in carry out es and the bartender never even checked back.. I was disappointed with the stay but I knew complaining was pointless.. every room was the same and there was no refunds. I paid 165.00 a night but it was not worth more than the super 8 prices.

We were very pleased with the service, our room and our dinner in the restaurant.

Overall a comfortable, friendly and clean. However it is a little dated but still nice. Central location and close to airport, about 6 min. There is a hotel shuttle that runs every 20 minutes.

Brian the van driver was amazing! Would make me want to stay there again.

The hotel and staff were very nice..and things to do and shopping close ..

It was great! I seriously needed time to myself after working hard all weekend, I never stayed in a hotel by myself before so this was my first time, I hope to do it again one day 🔥