6/10
This was the 3rd hotel we stayed in our trip to FL. The other2 were fantastic. This hotel needs some help. I hate it when I walk up to the front desk and there are two employees working on other tasks (sorting keys or something) with no acknowledgement that I'm standing there. They really seemed like they didn't care at all. They could at least acknowledge that I'm there and say they'll be with me in a minute. Instead they just kept doing what they were doing and after about 3 minutes one of them said can I help you? I already had my credit card and driver's license out. It was obvious what I was there for. Just really poor customer service.
Jonathan
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