Step into the Gloucester Robinswood Hotel, BW Signature Collection and indulge in an upscale retreat. Tee off on the 18-hole golf course, rejuvenate at the spa with a detox wrap or Swedish massage, and enjoy delicious meals at Brasserie Restaurant. The helpful staff has left a lasting impression on previous guests.
When you stay at Gloucester Robinswood Hotel, BW Signature Collection, you'll be within a 10-minute drive of Gloucester Quays and Gloucester Docks. You can visit the spa to indulge in hot stone massages, body wraps or manicures and pedicures, and Brasserie Restaurant serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour health club are other highlights. Fellow travellers say great things about the helpful staff.
At a glance
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Hotel size
95 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 5 per day)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's pool
Children's menu
What to do
Racquetball/squash
Downhill skiing nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
24-hour health club
Adjacent to a golf course
An indoor pool
Full-service spa
Sauna
Steam room
Reception hall
Accessibility
Wheelchair-accessible parking
6 on-site accessible parking spaces
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Heating
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Parking
Self-parking costs GBP 5 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Is there a pool at Gloucester Robinswood Hotel, BW Signature Collection?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Gloucester Robinswood Hotel, BW Signature Collection?
Yes, dogs are welcome. There's a charge of GBP 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Gloucester Robinswood Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 5 per day.
What are the check-in and check-out times at Gloucester Robinswood Hotel, BW Signature Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Gloucester Robinswood Hotel, BW Signature Collection and nearby?
Have fun with nearby winter activities such as downhill skiing. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Gloucester Robinswood Hotel, BW Signature Collection also has a 24-hour health club and a sauna.
Are there restaurants at or near Gloucester Robinswood Hotel, BW Signature Collection?
Yes, there's an on-site restaurant, Brasserie Restaurant.
What's the area around Gloucester Robinswood Hotel, BW Signature Collection like?
Gloucester Robinswood Hotel, BW Signature Collection is a short 1-minute walk from Gloucester Ski and Snowboard Centre and 5 minutes' walk from Robinswood Hill Country Park.
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8.0
Cleanliness
7.0
Location
8.0
Staff & service
7.6
Eco-friendliness
7.4
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Restaurant
Food
Bar
Lobby
Bed
Gyms (public)
Shower
Reviews
8/10 Very good
25 Sep 2025
Great breakfast, pool needs refurbishing, showers are poor no pressure, comfortable beds , overall ok
simon
simon, 1-night trip
8/10 Very good
26 Aug 2025
Holiday stay
Good location
Comfy beds
Nice hotel staff
douglas
douglas, 6-night trip
6/10 Good
24 Sep 2025
The staff were really good but my room was cold throughout the two nights, hot water was warm even though I did ask them to check.
The breakfast was nice and leisure facilities.
Anthony
Anthony, 2-night trip
8/10 Very good
18 Aug 2025
Lovely hotel and pool
Terri
Terri, 2-night trip
8/10 Very good
6 Sep 2025
Nice economical stay in a nice place. Nice room but heated too much andattress can be improved upon. Bathroom was very good and the room has enough space
M S
M S, 1-night trip
10/10 Exceptional
28 Aug 2025
My great experience with the BW hotel group
I was pleasantly surprised by the spaciousness of the family room, especially at such a reasonable price during the summer holiday. The staff were incredibly friendly and helpful throughout our stay. The swimming pool was the largest I’ve ever experienced—impressive. I’ll be staying here again!
Catherine
Catherine, 2-night trip
10/10 Exceptional
31 Jul 2025
Early swim wonderful.
The best part was the early opening of the.swimming pool etc. without children till 0800. lovely pool, good layout, and receptionist very pleasant. Other staff all very helpful, too. Will be back again, enabled us to explore Cotswolds and the Forest of Dean.
Flora
Flora, 1-night trip
10/10 Exceptional
22 Mar 2025
Great stay
Sam
Sam, 3-night trip
8/10 Very good
22 Aug 2025
Lovely clean hotel, friendly helpful staff. Good choice for breakfast. Bedrooms were too hot (it was a hot weekend) there was fans in the rooms on arrival which was good but didn’t cool the room down enough. Restricted times and age for kids to swim
Kathryn
Kathryn, 3-night trip
4/10 Fair
19 Sep 2025
Disappointing for the money
Disappointing , tired for the money, bar/restaurant staff slow. Food was ok. Hotel room key system not working so you had to wait for a staff member to walk each guest back to their room every time you needed to get in. However, the only positive I can bring to this review was the great check out service I received from Shalom in the morning, cheerful and apologetic and a credit.
Nichola
Nichola, 1-night trip
8/10 Very good
24 Aug 2025
Maintenance need improvement
After issues with the room facilities we informed the reception & they were very apologetic & we received a complimentary meal which did compensate us
Cath
Cath, 1-night trip
6/10 Good
7 Aug 2025
Food was good, staff were nice, car parking was terrible, mostly work vans and the surrounding area is not conducive to leaving your car in the “quiet “ car park! Neighbours were arguing and fighting in the corridor until 1 in the morning! Wouldn’t stay again.
Verified traveller
3-night trip
8/10 Very good
22 Jun 2025
Check in was easy, room was clean, parking was easy to organise. I really enjoyed the use of the pool and my buffet breakfast. Rooms are a bit dated, no AC and there are no plug sockets by the beds for charging phones.
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
4 Jun 2025
Well cleaned and spacious room.
Syed
Syed, 1-night trip
8/10 Very good
28 May 2025
Very comfortable. Good breakfast. Lovely pool. Disappointing that guests have to pay for parking though.
Julie
Julie, 2-night trip
10/10 Exceptional
24 Jun 2025
Very good
Thomas
Thomas, 1-night trip
10/10 Exceptional
25 Mar 2025
Lovely stop over which was all the better having free use of the spa facilities.
Stephen
Stephen, 1-night trip
10/10 Exceptional
8 May 2025
Three night break
Excellent stay as always. Food was delicious and the staff were excellent very accommodating and always polite. Definitely use again.
Karen
Karen, 3-night trip
10/10 Exceptional
4 Feb 2025
Lovely room with very friendly staff.
Amanda
Amanda, 1-night trip
6/10 Good
15 Jun 2025
Spa loud lots of children not relaxing and over priced
Lorraine
Lorraine, 1-night trip
8/10 Very good
25 Jun 2025
Not bad
Not a bad hotel
Stayed here a few times
Handy for Glouc centre
Room was very hot, there was a fan provided but not very effective
Very poor water pressure in shower
Peter
Peter, 1-night trip
8/10 Very good
22 Jun 2025
Decorations and furnishings in room getting a little tired. Air con needed in rooms and turned down a little in the restaurant/ bar as too cold
David
David, 2-night trip
8/10 Very good
9 May 2025
Nice
Lawrence
Lawrence, 2-night trip
8/10 Very good
14 Jun 2025
The room was quite shabby, the windows slid open and closed and there were lots of dead flies stuck in them.