4/10 - Khá
30/03/2026
3 star hotel treating their customers less than 1 star.
It still baffles me that a hotel offering a washing machine/dryer and refuses to give change to use the machine. In fact so determined not to do so leave notes about it.
I have been travelling for 5 weeks and I have never come across this! I can only see this as a way of the hotel trying to force their customers to ‘buy change’ for the machines.
I had enough coins for the washing machine but not the dryer so left the heating on all day in my room to dry the clothes. What a false economy for the hotel.
Maybe think of what would be helpful for people staying with you. The indifference, greed and customers having to use other methods (at an additional cost to you) seems ridiculous and not at all eco-friendly. What a shame!
I had other things I would have liked to ask the hotel staff but after this it was very clear to me I was not valued and it wouldn’t be worth my time. The only thing I could do is write this review.
Julie
Julie, nghỉ 3 đêm
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