6/10
Check in was very good
The accessible bathroom had been refitted since our last stay.
The shower head was dripping and when I reported it the maintenance came almost immediately and though a new valve was needed to be ordered he advised me to lay the shower head on the floor so I wasn’t disturbed by the drip which was sensible advice as it couldn’t be fixed immediately nice friendly man.
The refit for a disabled person was good in the shower area but the tap and plug were totally inappropriate in the washbasin! I had difficulty pulling the bit behind the tap to get the plug in place and then it still leaked a bit !
Breakfast was good but the coffee on the first morning was so weak I couldn’t taste any coffee and when I asked for a stronger coffee I was told that was how it came but they could get me a cappuccino or something from the retailer on the premises ? Which I declined the next morning the coffee was perfectly acceptable! So that upset me about the previous days response!
On a positive the receptionists were lovely, the bed was comfy ,room was kept clean and tidy , breakfast was satisfactory, and disabled parking was available it was very convenient for our visit to our friends. So we would stay again x
Roberta
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