The actual hotel is in a lovely setting and the mixture of buildings and rooms looks good, but we had three problems. When we arrived the windows were all open - we were staying in Room 102 which is an separate building - and the room was a bit cold.. We shut the windows and turned up the heating, but then a weird smell started... they must allow dogs to stay ( since in room 101 opposite there was a dog since he barked a bit overnight) but the smell of dog was quite strong..We popped out to Stratford in the evening and were not late back - but by that point the dog smell was lingering and it felt too late to request a room move... i do think the hotel should check if you want to stay in a dog friendly room if you are not a dog owner. ! the other problem was that about 6:30 the outside door - which was right next to our room opened and closed about 50 times... I assume there is a linen room located in our building, but the back and forth of people opening the door and then letting it slam shut was a nightmare..!... also the room upstairs, when they walk back and forth the sound below is so loud.... the bar and restaurant looked nice, and we had a drink the evening, but i would not stay again.... or if we did then I would ask for an alternate room straight away.