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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel within easy reach of Knott Sky Park

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board
Near Joshua Tree National Park Oasis Visitor Center, SureStay Plus by Best Western Twentynine Palms Joshua Tree offers a peaceful retreat with continental breakfast and a daily manager's reception. Relax in the spa tub, unwind on the terrace or take a dip in the seasonal pool. With high-speed WiFi, coffee/tea in the lobby and helpful staff always ready to assist.

Reviews

6.8 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Terrace
$79 nightly
The total price is $87
Nov 2 - Nov 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Oasis Inn & Suites Joshua Tree - 29 Palms

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,014 reviews
$99 nightly
The price is $110
Oct 29 - Oct 30
Total with taxes and fees
Oasis Inn & Suites Joshua Tree - 29 Palms
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About the neighborhood

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277

What's nearby

  • 29 Palms Historical Society - 6 min drive - 6.4 km
  • Twentynine Palms Art Gallery - 6 min drive - 6.4 km
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 7.5 km
  • Fortynine Palms Oasis Trail - 8 min drive - 4.9 km
  • Joshua Tree National Park North Entrance - 12 min drive - 13.4 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive
  • Bermuda Dunes, CA (UDD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Jack in the Box - ‬5 min drive
  • ‪John's Place - ‬16 min walk

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

SureStay Plus by Best Western Twentynine Palms Joshua Tree puts you within a 10-minute drive of Joshua Tree National Park. You can get a morning swim in at the seasonal outdoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 82 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • 4 buildings/towers
  • Picnic area
  • Terrace
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible van parking
  • Lever door handles
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from March 25 to November 20

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.

What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?

Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a picnic area.

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Reviews

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

6.8

Good

6.6

Cleanliness

8.2

Location

8.0

Staff & service

6.4

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Hot Tub
Location
Bathroom
Refrigerator
Air conditioning

Reviews

6/10 Good

The rooms themselves are clean and comfortable, but the property is quite rundown and needs renovations: stairwells, grounds, etc.
John, 3-night trip

10/10 Exceptional

xander, 1-night trip

8/10 Very good

David, 1-night trip

10/10 Exceptional

We absolutely love our stays here. We always return because it's always clean, never had any issues. Our microwave didn't work and we got upgraded to a bigger room without any issues or hassles. Everyone of the staff members are great, friendly, and super helpful.
Beatriz, 1-night trip

8/10 Very good

Peter, 1-night trip

2/10 Poor

Crazy guests, plumbing issues and unhelpful front desk workers
Ella, 4-night trip

10/10 Exceptional

Staff is absolutely amazing. I had stayed here couple of different time and never had any issues. Check in took me all of two minutes. Check out even less. Anything we needed the staff had no problem helping with. Will definitely be staying here again and ONLY here if they aren’t booked completely.
Kristina, 2-night trip

2/10 Poor

The front desk workers were very nice. The room had visitors I didn’t want to take home with me. That problem needs to be worked on.
Cheryll, 2-night trip

2/10 Poor

Our room was a mess. Trash under the bad, dirty socks, cockroaches. Spa had a chair inside and was closed off. Breakfast quality was horrible. One of our rooms didn’t have any shampoo or conditioner.
Miguel, 2-night trip

10/10 Exceptional

Did run into questionable people while at the pool who conveniently forgot their key to get in which was uneasy since I was traveling with my child but otherwise stay was great. Front desk was very nice and helpful every time I went in. Breakfast was great everyday and not crowded. Beds were comfortable, slept great. No complaints. Very close to grocery store if you need snacks. Recommend if in the area.
Allison, 3-night trip

2/10 Poor

Disturbing

I woke up in the middle of the night because I felt sonething crawling on me I turn t light in at it was two roaches in my bed it was so disturbing I had to sleep in my car after that
Majorlie, 1-night trip

6/10 Good

El desayuno fue maravilloso. Excelente servicio por parte Ginger .
Cristian, 1-night trip

2/10 Poor

Bottom of the Barrel

Dirty pool. Housekeeping wasn’t done cleaning at check in time. Had us wait outside carrying all of our belongings waiting for them to finish so we could enter. Housekeeper asked if I “wanted” handsoap. I said YES! Of course! That’s like asking if I needed toilet paper or tissues. I couldn’t believe that. The sinks didn’t drain fast enough. Disgusting. The pool was murky and not clean at all. The hot tub dirty as well and NOT functioning. Front desk offered no apology or consolation. My kids were so upset having spent the day in the hot desert, only to come back to the room to swim at night and find out it’s not safe to swim in. The final straw was going out for breakfast on checkout day, coming back to the room 20 mins before checkout to use the bathroom and then the housekeeper coming in to complain that she had already cleaned our room and will not have to do it twice. She didn’t believe me when I said it’s my room until 11am, and insisted I wait in the room while she goes to front desk to investigate why we’re still there. NEVER had a worse experience than this.
Elizabeth, 1-night trip

10/10 Exceptional

Angela, 1-night trip

2/10 Poor

This hotel was dirty. The hot water in room 512 would not work for several minutes. The drain was also clogged so water would not drain. The children’s feet turned black from walking on the carpet in this room. Barrington, the night clerk was very helpful and friendly and extremely professional. He helped us move to a room next-door. The floor of this room was also dirty, but the water works nicely and so did the drain on the tub. However, the children’s feet once again, turned black from walking on the floors. Additionally, we had booked this hotel for this day because we had children with us and needed the pool. Unfortunately, the pool was green and the children could not get in it.
Cynthia D, 2-night trip

4/10 Fair

The pool was really dirty, the water was green. It looked like it hasn't been clean for months. Which was a bummer for us since we planned being in the pool all day and go watch the milky way at night at Joshua tree national park. The room also smelled.
Maria, 1-night trip

10/10 Exceptional

When checking in we found out that the pool was not open, not sure why, but that was disappointing because we had excited kids ready to swim. But the stay was nice and comfortable. Breakfast was great and the young man working breakfast was so awesome! We needed help a couple of times and he went above and beyond to make sure we had what we needed and was so nice and didn’t act bothered by us one bit. His hospitality made our day!
Tara, 1-night trip

2/10 Poor

We chose this hotel because we were going to have children with us and knew they would need a place to burn off some energy. The pool was literally green. Also, the children were playing in the room that had dark brown carpet in the bottoms of their feet were black from playing in the room. The tub would not drain and it took about 10 minutes for the water to get hot. Barrington, the night clerk was incredibly helpful, courteous, and professional! He was the bright spot in our stay! He helped us move from the room with the tub that wouldn’t drain to a different room. The second room had a shower that drained properly and the hot water came on pretty quickly also. However, the baseboards were filthy. The curtains were dirty, and a cockroach ran across the floor in front of the TV. I would say their cleaning team needs to be retrained by a professional. Baseboards and vents are wiped each time, they do not get that dirty. Also, hard surface floors need to be mopped and the floors in room 512 need to be steam cleaned or ripped out and turned into hard surface. We will not be staying here again.
Cynthia D, 1-night trip

10/10 Exceptional

Connor, 1-night trip

2/10 Poor

Pool was not maintained and unable to use. Despite being relatively not busy, they would not put us in a room of our choice and placed every guest next to each other which resulted in us being placed next to teenagers partying all night. Window had no screen, bathtub had mold, ac could not keep up with desert heat
Brienna, 1-night trip

8/10 Very good

Breakfast is comparable to Holiday Inn or Hilton
edgar, 1-night trip

10/10 Exceptional

Checkin was seamless. Bed was comfortable and we slept well. Course we were exhausted after a day of travel. Exterior of the buildings and sorrunding need updated; not much to look at but not that important. Back door was propped open so security was very lax. You had to go out the pool area to get any ice.
JEFF, 1-night trip

2/10 Poor

james, 4-night trip

8/10 Very good

The room is was clean and the AC worked great which was necessary during our stay. The only thing in the room is a the light switch by the sink was loose and had to be flipped just right or the light would turn on or off on its own. The breakfast was great with lots of options. We did not get in but the hot tub appeared to be out of service because it cold was slightly green. Overall it was a good place to stay for our visit to Joshua Tree national park.
Cori, 2-night trip

10/10 Exceptional

Sunbee, 1-night trip