6/10 Good
9 Jan 2024
Any customer service, please?
Nicely decorated and spacious accommodation. A few issues. 1) They had to be nudged to send me the check-in instruction. 2) The windows have no views as they are placed right in front of the neighbors’ walls. 3) The AC in the den was not working. Out of the 3, I take 1) very seriously. When I called them for the check-in instruction, they didn’t know why it happened nor they seemed to care why it happened. Being on the road can be stressful and they were adding more stress on my plate and the best answer they could give was “it happens sometimes.” Not good. Not good at all. All in all, i am not quite sure if the place really is worth the price.
Yasuhiko
Yasuhiko, 9-night trip