The Bridge House Hotel có cho phép hủy miễn phí và hoàn tiền toàn bộ không?

Có, The Bridge House Hotel có phòng với giá có thể hoàn tiền toàn bộ. Với giá này, bạn có thể hủy đến vài ngày trước ngày nhận phòng, tùy vào chính sách hủy của nơi lưu trú. Nhớ kiểm tra cẩn thận chính sách hủy của nơi lưu trú để nắm rõ điều khoản và điều kiện.

The Bridge House Hotel có cho phép mang theo vật nuôi hay không?

Rất tiếc, bạn không được mang theo thú cưng.

The Bridge House Hotel có chỗ đậu xe trong khuôn viên hay không?

Có, có bãi đậu xe tự phục vụ miễn phí. Chỗ đậu xe có giới hạn.

Giờ nhận phòng và trả phòng tại The Bridge House Hotel

Bắt đầu nhận phòng: 14:00; kết thúc nhận phòng: 22:00. Thu phí khi nhận phòng sớm (tùy theo tình trạng phòng thực tế). Giờ trả phòng là 11:00. Khách có thể trả phòng muộn (có phụ phí, tùy tình hình thực tế).

Có những hoạt động giải trí, thư giãn nào tại The Bridge House Hotel và khu vực lân cận?

Bạn có thể tham gia nhiều hoạt động giải trí gần nơi lưu trú như đi bộ leo núi và luyện tập những đường gậy tại sân golf lân cận. The Bridge House Hotel còn có vườn.

Có nhà hàng nào tại khuôn viên hoặc gần The Bridge House Hotel không?

Có nhà hàng trong khuôn viên.

The Bridge House Hotel, Reigate

10/10 - Ngoại hạng

05/12/2025

Friendly staff, room was clean and tidy. Everything worked well and I had zero issues.

Marc, đi công tác, nghỉ 3 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

24/11/2025

Room filthy. Mold on windows. Carpet and bathroom dirty. No breakfast available after ordering it when booking. Poor service.

Miles, nghỉ 1 đêm cùng gia đình

Nhận xét của khách thực Hotels.com

6/10 - Tốt

30/10/2025

Had to provide photo ID online before checking in. Had to wait for at least ten minutes before anyone came to reception to check me in. The place felt as if it had been abandoned in the 1980s. Very basic.room. Shower was a dribble, though to be fair, the dribble was hot. Thin though large towels. On a positive note: two packs of custard creams with the teas and coffees. Will not be returning.

Clement, đi công tác, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

4/10 - Khá

29/10/2025

Room smelt of cigarettes, mattress was like a back of rocks. No plug next to bed.

Dean, đi công tác, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

4/10 - Khá

14/10/2025

Very pleasant staff at check-in and out and bar service in the foyer but this place was shabby. There was a smell of freshly painted woodwork inside so maybe they're in the midst of a refurbishment but there's a lot to do. My room was not pleasant. The carpet throughout the hotel was dirty and the corridos smelled of smoking. My sheets and towels were clean but the matress and foam pillow wasn't comfortable. I didn't dare look under the sheets or pillowcase. They felt slightly damp. The surfaces in the room were filthy. I cleaned them with wet loo roll before putting anything on them. It was super cheap and now I know why. Id stayed in a travel lodge the previous night for the same price but they were worlds apart.

Brian, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

08/10/2025

Avoid at all costs – absolutely disgusting! This place should not even be allowed to operate as a hotel. The moment we walked in, the stench in reception hit us – it smelt like waste water, absolutely foul and stomach-turning. By the time we got to our room, our eyes were stinging and watering from the damp, mould and disgusting odour inside from the unbearable smell of paint fumes. The staff were completely unhelpful when we raised our concerns, showing no care or professionalism whatsoever. Within just 10 minutes, we had to leave for the sake of our health – staying any longer would have made us seriously unwell. This was by far the worst experience I have ever had with a hotel. It is a disgrace that OYO allows this property to trade under their name. Do yourself a favour and book literally anywhere else.

Ryan, đi công tác, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

06/10/2025

NASAR, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

6/10 - Tốt

05/10/2025

Not the best hotel but seen worse! I slept ok if needed i would use again

Robert, đi công tác, nghỉ 2 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

03/10/2025

Kim, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

4/10 - Khá

24/09/2025

Avoid - Just choose somewhere else.

Tv had no signal. WiFi didn’t extend to our room so apps wouldn’t work on tv and phones and tablets couldn’t connect to WiFi. Electrical sockets not working. Ethernet cable hanging out of wall. Broken shelf sat on floor ehen entered room. Room and paintwork tired and flaking. Light fittings broken. Corridors smell of cigarette smoke. Uncomfortable bed, rubbish pillows, no bathroom bin, taps running (not dripping - running continuously) as they won’t turn off properly. Any concerns ignored by receptionist. I swear we are not picky travellers - we’ve stayed at hotels with poor ratings that we’ve enjoyed and we will give credit where credit is due but this place’s only redeeming feature is its distance from the airport.

Paul, nghỉ 1 đêm cùng gia đình

Nhận xét của khách thực Hotels.com

4/10 - Khá

21/09/2025

One night is ok

I'll be honest. I was very glad to be staying just for one night with my husband. I don't recommend hotel to solo female travellers as I mentioned to my husband I wouldn't feel safe going here alone as a female. Staff at reception didn't speak much English or at least didn't understand much of what we were saying. They weren't rude just unhelpful. The cleanliness..... They tried. But the doors felt sticky, bath didn't look clean. The only thing that appeared to be clean to me was the bed sheets and the room looked vacuumed. For one cheap night it satisfies but Im used to better quality.

Alessi, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

20/09/2025

Shocking

No breakfast facilities, hotel in disgusting dirty, bed and mattress in terrible condition, room not clean ,shower not working, room door lock activated from receptionist had to phone them up to lock door , air conditioning unit disgusting dripping and full of muck, electrics dangerous, damp and mould on walls balcony dangerous, unbelievable how bad this hotel is avoided.

Nicola, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

18/09/2025

Health hazard

This building is a health hazard needs to be demolished as its got mould n damp throughout the complete building i had to take a trip to hospital to be checked out cos of difficulties breathing due to the damp and mould.

Daniel, nghỉ 1 đêm cùng gia đình

Nhận xét của khách thực Hotels.com

6/10 - Tốt

08/09/2025

parking wasn't great. I nearly got blocked in because someone had parked badly and blocked the only exit. I managed to squeeze in between two cars

Nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

05/09/2025

“I checked in to this property and found the experience very difficult. A new receptionist was left alone to manage check-ins and was unsure how to respond when the fire alarm went off. Parking registration was confusing — despite staying one night, I had to register for two days to avoid a fine. The allocated room code did not work consistently, even after being reset. Corridors were full of building equipment and tools, which did not feel safe or welcoming. Because of these issues, I decided not to stay. This property needs better organisation and clearer guest support.”

simon, nghỉ 1 đêm

Nhận xét của khách thực Expedia

10/10 - Ngoại hạng

05/09/2025

jon, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

05/09/2025

The lady on reception was lovely — probably because she’s the only thing about this hotel worth smiling about. Unfortunately, everything else is a disaster. The moment you grab your key, the whole experience takes a nosedive. The décor feels like Basil Fawlty lost a bet, had a few too many drinks, and then let someone with zero sense of taste finish the wallpapering. The plumbing is unreliable at best, and the beds… well, they’re less “comfortable furniture” and more “medieval torture device disguised as a mattress.” Sleeping on them felt like wrestling with a shopping trolley, and the bloodstains on the sheets? Let’s just say they add an unexpected “personal touch.” The carpets probably haven’t seen a vacuum cleaner since the 1960s and are so grimy they seem to have their own ecosystem. I half expected David Attenborough to pop out from under the bed to narrate the wildlife thriving in the dust and grime. Calling this place a “hotel” is generous. It’s not a getaway — it’s a cruel experiment in patience and tolerance. If the owners spent half as much time cleaning as they do cutting corners, it might barely scrape the level of “tolerable.” Honestly, you’d be better off sleeping in a bus stop, a skip, or even a cow field. You’d be cleaner, more comfortable, and less likely to leave needing antibiotics.

Matthew-Jon, nghỉ 1 đêm

Nhận xét của khách thực Expedia

4/10 - Khá

04/09/2025

Laura, nghỉ 1 đêm

Nhận xét của khách thực Expedia

2/10 - Kém

04/09/2025

Uncomfortable stay

I only needed a bed for the night and had a late check in. The hotel looked very tired and in need of refurbishment. The room was tidy but not the cleanest. The bed was uncomfortable with the springs coming through the mattress. I did not use any facilities other than the bedroom so just checked out and left around 08:00. As I walked out of the main door there was a dead mouse and a pair of men’s underpants lying right in front of the door. Unlikely that I will use this hotel in future.

Michael, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

03/09/2025

The room we stayed in (room 11) was full of black mold. There were bugs and hair in the beds. There was no way to lock your door and they keypads wiere intermittent. The staff were friendly and offered a new room, but it would've required splitting up the family, and it turned out to be a rough area

Christina, nghỉ 2 đêm

Nhận xét của khách thực Expedia

4/10 - Khá

02/09/2025

Sock-shocking standard

The receptionist did not explain the room entry procedure so I had to enter the long number 3 times before I realized that I had to press the lock symbol too. Also to have to do this each time you entre is a pain and a key card system would be much better. The room smelled of cigarette smoke and i soon discovered that a sock had been stretched over the smoke detector. I am appalled that the cleaner had not noticed this as the sock was clear for all to see. There was no chair in the room. I went to reception to request one to be delivered. On my return to the room I received a call on my mobile to suggest that I go onto the neighboring balcony and take one from there. The electric towel rail in the bathroom was permanently on which made this area far too hot, also the worktop surface by the sink was torn and pealing. The door to the terrace was already unlocked and the securing bolt was far from adequate and needs replacing. The television has far too many channels, over 4000 it would appear. But to find the basic terrestrial channels, BBC 1 etc, took quite an effort, eventually going via BBC iPlayer.

Nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

02/09/2025

There was an Indian wedding party in progress and the music was so loud it was impossible to stay in our room. No one informed us a wedding reception would take place. So never stayed. I want a refund please

roger, kỳ nghỉ lãng mạn 1 đêm

Nhận xét của khách thực Expedia

10/10 - Ngoại hạng

29/08/2025

Excellent

The room had a faulty TV however the receptionist was amazing and changed my room quickly hence why i keep coming back because pf excellent service

NASAR, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

2/10 - Kém

29/08/2025

Matt, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

10/10 - Ngoại hạng

22/08/2025

Good Stay

john, đi công tác, nghỉ 1 đêm

Nhận xét của khách thực Hotels.com

The Bridge House Hotel

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