Wonderful check in and hospitality! We arrived early in the morning after departing our cruise, and were given keys to a changing room and pool towels. Our room was ready at noon. Lovely bungalow over the water.
Pros: Beautiful, peaceful location.
Cons: Expansive property, very spread out, lots of walking, and bery busy at check out (hundreds of people leaving for cruises makes the lobby area very congested).
Note: Lagoon pool is closed for renovation Feb-Sept, so there is construction noise and fences around that area. (The 2nd smaller pool is still open).