When visiting Thurso, Pentland is a great choice to consider. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Motorcycle parking on site only
Free off-site parking within 7 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7 AM–9 AM
Restaurant
Bar/lounge
24-hour room service
What to do
Golfing
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Conference space (25 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Bike parking
Banquet hall
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from 1 January 2025 to 5 January 2025 (dates subject to change).
The property is closed between 24 December and 26 December.
The property is closed: New Year's Eve and New Year's Day.
Pets
Service animals exempt from fees
Pet deposit: GBP 10.00 per night
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso
Frequently asked questions
Is Pentland currently open?
This property is closed from 1 January 2025 to 5 January 2025 (dates subject to change).
Does Pentland offer free cancellation for a full refund?
Yes, Pentland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pentland?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night, and there's also a deposit of GBP 10.00 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pentland?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Pentland?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Pentland and nearby?
Have fun with nearby activities such as hiking, horse riding and body boarding.
Are there restaurants at or near Pentland?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around Pentland like?
Pentland is in the heart of Thurso, a short 5-minute walk from Thurso Station and 3 minutes' walk from Thurso Library.
Pentland Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
5 Dec 2024
Room Cold
The room was ok but was very cold no heating on when I arrived.
Anne
Anne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Great hotel in a great location
Alfred
Alfred, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Enjoyable
I enjoyed my stay. The staff were friendly and helpful and the food was decent. The room was clean and the bed was a decent size for a single. Nice towels too. Would definitely stay again.
Margaret
Margaret, 1-night business trip
Verified Hotels.com guest review
6/10 Good
10 Oct 2024
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
Thurso stay
Located on NC500, so easy to find. Full breakfast was very good. Rooms were clean, but shower was interesting. Water just keep getting hotter and hotter. No elevator so hope you get a room on the first level.
Laughland
Laughland, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Old hotel but very clean. Excellent breakfast and Sunday dinner. Only negative was room was way too hot and didn’t get a lot of sleep.
Linda
Linda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2024
Very good helpful staff
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
No complaints. Nice hotel and staff. Close to shops, food, and even groceries. Nice newspaper shop across the street. Great complimentary breakfast.
Skye
Skye, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
I had a lovely stay the staff were kind and gave a fast service. Can’t really ask for anything more.
Laura
Laura, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
Susan
Susan, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 Jul 2024
Staff were excellent. Hotel is tiered
Hotel location was superb. Hotel is tiered in need up of update
Steve
Steve, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso.
The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding.
We look forward to returning.
Gail
Gail, 2-night romance trip
Verified Expedia guest review
8/10 Very good
17 Jul 2024
Colin
Colin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2024
Very comfortable Hotel for those exploring the North Coast of Scotland. Food in the bar was enjoyed by all.
Vince
Vince, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Jul 2024
David
David, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2024
Good stay
Jonathan
Jonathan, 2-night business trip
Verified Expedia guest review
2/10 Poor
10 Jul 2024
Do not stay here
I requested a low floor since my wife uses a cane, but was put on 3rd floor. The bathroom had black mold in the tub/shower. There was no hot water in shower or in sink. The 3 of us could only do "sponge" baths. The food at breakfast was cold including the beans and eggs. Do not recommend staying here.
Brian
Brian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Pearl
Pearl, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Jul 2024
Generally good all around. Showing its age a bit but it did make it quaint. Desk staff was very helpful.
The hotel was tired, floor was not vacuumed, urine on the toilet seat. The linoleum in the bathroom was peeling, upholstery on chair was peeling off.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
28 May 2024
Must try harder
Staff are really very nice but the hotel is very sad and in poor shape, everything reeks of cheap, food is poor and restaurant is not at all managed. Room is tired and in need of a makeover, bathroom absolutely shocking and worse shower in the world. Breakfast is usually the high point for me but not here, everything from the cheapest supplier nothing was cooked correctly or had been kept warm for hours. Sorry Pentland an 80,s hotel is not for me.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Great place to stay. Helpful staff and great options to eat at the restaurant.