4/10 - Khá
19/03/2026
The lobby is misleading as it looks like the rooms would be somewhat close to the cleanliness and updates the lobby shows. When checking in she had to make a phone call to get our keys made and then we were given the wrong room; just your average standard two queen bed room but we paid for a 2 bedroom suite and when brought to the front desk ladies attention she was very rude and had already had keys made for the room we were supposed to be in. Upon entry to the room we noticed a foul smell, and just how very messy it was. We spent probably 2 hours if not more cleaning the room just to be comfortable enough to unpack our belongings and hopefully get some sleep -the mess was so bad I assumed it hasn't been cleaned in about 2 months or so(although when checking in she made it a point to state multiple times 'do not make a mess'). The tub had built up soap scum but still had a slime to it, there were crumbs, lots of hair, dirt and a ton of dead roaches all over every floor, gunk and leftover mess from prior guests on every counter, dresser and night stand surfaces; the fridge and microwave had not been wiped out and had old food in it-microwave had a foul foul smell which we concluded made the room stink like it did. Lamps either had no lampshade or broken ones, lights bulbs were caked with yellow film, the bathroom fan and the fan that is to move air from the back bedroom to the front of the other bedroom/common area didn't work and the beds had looked slept in and just remade.
Brandon
Brandon, nghỉ 2 đêm cùng gia đình
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