2/10 - Kém
07/01/2026
Very disappointing experience. We were moved to the Galleria and did not stay at Emily Hallmark as originally booked. There was no pool access, which was a major issue as we have kids. To make things worse, there were ants everywhere in the apartment.
During a 3-week stay, the cleaner only came twice, which is completely unacceptable.
They did offer to send us to another apartment just to use the pool, but it was a 25-minute drive, which is impractical and not a real solution.
Overall, poor service and not what we paid for. Would not rebook with these guys.
hussein
hussein, nghỉ 21 đêm cùng gia đình
Nhận xét của khách thực Expedia