SBH Costa Calma Palace Thalasso & Spa

Property class: 4
Pajara beachfront hotel with spa, restaurant

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SBH Costa Calma Palace Thalasso & Spa is a great choice for your beach stay in Pajara, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and Ayurvedic treatments. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 3 bars/lounges, a nightclub and a rooftop terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room Single Use, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Double Room, Sea View (2 adults)

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite (2 adults)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite (2 adults and 1 child)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Standard Double Room (2 adults)

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Double Room (1 adult)

  • 15 sq m
  • 5 bedrooms
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Avenida Jahn Reisen s/n, Costa Calma, Pajara, Fuerteventura, 35627

What's nearby

  • Costa Calma Beach - 3 min walk - 0.3 km
  • Pájara Beach - 10 min drive - 2.7 km
  • Esquinzo Beach - 12 min drive - 15.3 km
  • Tarajalejo Beach - 12 min drive - 14.9 km
  • Las Gaviotas beach - 14 min drive - 18.7 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 54 min drive

Restaurants

  • ‪Eis House - ‬5 min walk
  • ‪Snack Bar Aureola - ‬7 min walk
  • ‪Tony's Cafeteria Italiana - ‬15 min walk
  • ‪Fuerte Action - ‬5 min walk
  • ‪R2 Bazar - ‬19 min walk

About this property

SBH Costa Calma Palace Thalasso & Spa

  • SBH Costa Calma Palace Thalasso & Spa is a great choice for your beach stay in Pajara, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and Ayurvedic treatments. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 3 bars/lounges, a nightclub and a rooftop terrace.

All-inclusive details

  • All-inclusive room rates at SBH Costa Calma Palace Thalasso & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 417 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Free off-site parking nearby

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Reviews

SBH Costa Calma Palace Thalasso & Spa Reviews

8.4

Very good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Very clean and staff were friendly
Verified review

8/10 Very good

na
Verified review

10/10 Exceptional

Top
Verified review

6/10 Good

Although a nice hotel it does need updating. Rooms tired. Hotel was full, long queues at the buffet, food was not spaced out enough or replenished quick enough. Standard of food had gone down since our last visit in 2018.
Verified review

6/10 Good

The 2 night stay was spoiled by dreadful attitude of reception staff. First reception presented me with bill & room was already paid for. I asked if room had clear view to beach, receptionist said’How do I know am I supposed to go into every room and check, you need to look!’ I enquired 4 times about shuttle to airport but receptionist on next shift didn’t speak English! I was then informed shuttle has to be booked 2 days in advance by exceptionally rude receptionist. Kettle was broken and took 3 calls to get replacement. I travel a lot for work & pleasure & I don’t think I’ve ever experienced such ‘attitude’. Thalassotherapy pool was in very poor repair & pool was one of the reasons I’d chosen hotel. Bar & restaurant staff excellent. I don’t usually give reviews but reception were so rude, I was rather upset, I feel other travellers should be warned!
Verified review

6/10 Good

Well, welcome was not very promising. First, I got a room on the 4th level (same as reception) and it looked at the building in front ( in which the restaurant is) so very little view on the ocean in the background. Besides, when you're on the balcony, people passing by over the building and can see you. I asked for room change ( any level higher than 4th) but was told it is possible only with 35euros extra per day. I was immediately offered 4.5e per day for the safe and 10e deposit for the beach towels. I refused. Next strage thing was they have two shifts for dinner: 17.30-19 and 19.30-21h.You have to select one and can't change diring your stay. Next unpleasan surprise was that I came to dinner in denim shorts ( quite descent in my opinion) but I was sent BACK by the hotel director to wear long trousers! I freaked out, it was too much for an evening. I wanted to leave immediately. Staff at the reception told me it was written on a piece of paper they hand out but still why I should read all these texts just after arrival? If this is the rule it should be made clear during booking and in bold letters! It is not usual for a hotel in Spain and I was in several. As other comments said, building needs renovation, facade paint is falling off. Guests are on average above 65-70 years old, so you feel a bit like in a home for retired people. Otherwise food was ok and staff in the restaurant polite and reception staff too. Location on the beach is also good.
Verified review

6/10 Good

Et hotell i forfall

Veldig hyggelig betjening, men hotellet bærer tydelig preg å lite vedlikehold
Verified review

8/10 Very good

Das Hotel ist renovierungsbedürftig, Personal an der Rezeption arrogant, die Mahlzeiten waren ok., Gang vom Zimmer zum Restaurant sehr, sehr lang.
Verified review

10/10 Exceptional

...
Verified review

8/10 Very good

Personal an der Rezeptiv speziell, nicht zu viel erwarten. Nachfragen oder um Hilfe bitten kommt nicht gut an.
Verified review

6/10 Good

Singles sind nicht sehr willkommen, weder bei der Zimmerwahl noch im Speisesaal
Verified review

8/10 Very good

Sehr gutes Hotel mit freundlichem Personal und hervorragendem Frühstücksbuffet. Ausreichende Liegen (leider ohne Auflagen!) und Schirme am Pool. Beim Check-in und Check-out leider keinerlei Hilfe beim Gepäck durch Personal. Safe-Miete für 9 Tage 36 € ist unverschämt - habe ich in dieser Höhe bisher bei keinem anderen Hotel erlebt!
Verified review

10/10 Exceptional

Hotel bellissimo, fronte mare e con accesso diretto alle piscine ed alla spiaggia. Vista mare favolosa dalle camere e dagli spazi comuni grazie alle ampie vetrate . Personale professionale e gentilissimo.
Verified review

4/10 Fair

La prenotazione e' arrivata in ritardo..dopo molto tempo..e per entrare in camera ho dovuto pagare..cosi ho pagato voi e all'albergo..doppio importo..ora sono alla Hall per farmi rimborsare..vi pare giusto????
Verified review

8/10 Very good

Etwas in die Jahre gekommen aber immer noch das beste Hotel im Costa Calma. Sehr freundliches Personal.
Verified review

2/10 Poor

Bad service
Verified review

8/10 Very good

Es war alles super. Eine kleine Anmerkung hätte ich jedoch: Freies Wlan auf den Zimmern. Wifi kostet für eine Woche 25 Euro, wenn man es auf dem Zimmer haben möchte. Die `Verbindung ist zudem noch sehr schlecht.
Verified review

10/10 Exceptional

Agréable séjour

Hôtel idéalement situé sur la plage, grandes piscines chauffées, thalasso à volonté, restauration diversifiée et très bonne.
Verified review

10/10 Exceptional

el trato del personal inmejorable gracias a juana chica del bar de la piscina que estancia mas agradable,tambien a pilar y leopoldo muy profesionales y agradables,no me agrado no poder tomar un masaje y una depilacion ya que estaba saturado el spa asunto a mejorar.
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10/10 Exceptional

Il faut refaire en peu la peinture Les porte a cote Spa grince Petite remarque A la réception monsieur Marco il est pas a ca place car pas accueillant pas souriant on dirais on lui embête si on pose des questions
Verified review

10/10 Exceptional

Hotel curato, cucina internazionale, pulizia ottima, bellissima visuale da tutte le camere affacciate sul mare. Personale molto cortese e disponibile. Presenza per lo più di clienti tedeschi. Sempre vento anche se la temperatura era ottima
Verified review

2/10 Poor

Staff doesn’t speak English at all! On Expedia website is no information about wearing long trousers for dinner and we get that information just when we arrive for dinner in shorts! Very rude receptionist told us we can leave hotel if we don’t like policy. Dinner is serving until 9.30pmbut if you coming at 9 is not much to eat all chefs are spraying chemicals around food and start clean. Water in one swimming pool is cold but in another one is warm. Jacuzzi work in one pool but in another one doesn’t. Old furniture and dust in the room after cleaner left. The most horrible hotel I ve ever been. Definitely overpriced for what you get.
Verified review

4/10 Fair

Caratteristiche presenti nella struttura: Trasporto bagagli: NO Mini bar con bevande e snack: NO Vallet parcheggio auto: NO Cassaforte: NO (solo a pagamento!) Set toilette: NO (sapone fisso ricaricabile come Best Western 3stelle) Pantofole: NO letto matrimoniale: NO (due letti singoli accostati e preparati con lenzuola singole!) WIFI: NO !!! (solo a pagamento e lentissimo!) Quotidiani: NO Cocktail di benvenuto: SI barman bravo : SI Utilizzo spa inclusa: SI Accesso spiaggia: SI personale poliglotta: SI Camere spaziose: SI struttura elegante: SI Detto questo, non mi è piaciuto il ristorante. Come si fa a chiudere alle ore 2130??? E offrire la cena dalle ore 18!!!! Non siamo in Tirolo o sulle Alpi! Al mattino alle ore 5.30 abbiamo fatto colazione prima di partire. Ci hanno lasciato il ristorante aperto senza nessuno ad assisterci ma solo un membro dello staff che è venuto a prendersi qualcosa da mangiare per lui. era pieno di formiche e altri insetti, che saltavano fuori indisturbati senza la presenza dei clienti. La qualità delle cene è imbarazzante: prodotti da discount tipo LIDL che andranno bene ai tedeschi ignoranti ma non alla mia famiglia. invece di offrire tonnellate di cibo come se avessero da sfamare maiali, dovrebbero pensare a ridurre le quantità e offrire più qualità. Uova maionese e tonno li mangiavo quando a 5 anni mi facevo la merenda da solo! Ultima nota: mi sono tagliato il piede in piscina. Attenzione alla grotta, ha i gradini fatti con roccia da scoglio!
Verified review

10/10 Exceptional

Das Zimmer mit Meerblick und in den Park wunderbar und ruhig.
Verified review

2/10 Poor

Having travelled extensively over the years i can honestly say that this is the worst place i have ever encountered. Nowhere in the description of this place will you find the truth, namely it is occupied 99.9% by very elderly German residents most of which exceed 80+ yrs old. As such, the place is dull, no atmosphere whatsoever, no music, no service, nobody seemingly anywhere as the place feels completely empty most of the time due to it being so huge. Don't get me wrong, from the outside it looks amazing, the photos on the site really pull you in, wide open swimming pools,both of which are so cold you cannot swim in them, the continuous blustery winds ensure you never get hot and the poolside bars are permanently closed ensuring you enjoy the long walk to the other side of the building. Food is poor to middling, exactly the same every day! however dinner is the big issue here, never have i known a hotel that demands you eat at a certain time and even sit at the same table every day, whether you want to or not. There is simply no service on offer here at all, very few staff, most of which with a very poor attitude, especially if your not German!! All in all a terrible experience in a building that pretends to call itself a hotel, in essence they should not be in the hotel trade as they litterally have no idea what hospitality means or even what it involves. We litterally contacted our airline company 24hrs after arriving trying to arrange flights home the place is apalling.