4/10 Fair
Subject: Expedia travel confirmation - Sat, 24 Jan - (Itinerary # 73349615379233)
My recent stressful experience with “Kammeta Green Resorts “
Initially it was informed that there was no booking and all rooms are full. After producing them ‘Booking Confirmation’ from Expedia, the staff expressed their helplessness and cited various reasons. It was informed to them that we will reach around @1pm as per schedule and upon landing at the property with our family and a toddler kid, the staff made alternative arrangements in a different resort which was around 5 kms away and a single cottage was provided which had only a double cot. Hence we had to shell out additional money from our pocket and booked one more cottage for sake of privacy and leisure. Overall our budgeted cost had doubled leaving us out of funds.
In short the experience has been stressful for me and my family. Request you to kindly take up with authorities concerned and arrange for refund of additional money incurred for the stressful times and inconvenience caused to us as well as to the reputational loss to Expedia.co.in
Sridhar Venkataramana Rao
Expedia travel confirmation - Sat, 24 Jan - (Itinerary # 73349615379233)
Sridhar
Sridhar, 1-night trip