2/10 - Kém
23/03/2026
This property is falsely advertised on Hotels.com. The images shown do not reflect the actual condition of the hotel. The lobby was dirty, the environment felt unsafe, and the overall experience was far below acceptable standards.
The check-in process was also unprofessional and uncomfortable due to the staff’s behavior. In addition, there were ongoing disturbances both day and night, including loud arguments outside, which created a disruptive and concerning atmosphere.
This stay did not match what was advertised in any reasonable way. I am formally requesting a full refund due to misleading and inaccurate representation of the property.
If this matter is not resolved promptly, I will be escalating this issue further.
Anthony
Anthony, nghỉ 3 đêm
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